HR Generalist

Plano, Texas, United States (Hybrid Schedule)

Contract Opportunity

• Hybrid Schedule – Onsite Tuesdays & Wednesdays, Remote Mondays, Thursdays & Fridays
• Full-Time Hours: 9:30 AM – 6:30 PM
• Benefits Begin on Day One – Medical, Dental, and Vision Insurance
• Paid Time Off and Paid Holidays Available
  
  

Reliance One is hiring for one of our trusted clients seeking an HR Generalist to join their HR Shared Services team. This role is ideal for someone with at least two years of HR experience who enjoys helping employees, solving problems, and delivering an exceptional employee experience. The HR Generalist will serve as a key resource for team members by providing accurate, timely support on a wide variety of HR-related topics.

Key Responsibilities

• Respond promptly and professionally to employee inquiries while providing a positive customer service experience.
• Research and resolve questions related to benefits, compensation, HR policies, facilities, employee development, expense reporting, and other employee experience topics.
• Clarify employee requests and gather information needed to provide accurate solutions.
• Process and verify Form I-9 documentation in compliance with federal employment eligibility requirements.
• Identify impacted employee populations and apply the appropriate policies, procedures, and guidance.
• Utilize internal knowledge resources and documentation to research and resolve inquiries.
• Manage and resolve escalated issues while maintaining communication with stakeholders and subject matter experts.
• Leverage Workday and other HR systems to track, manage, and document employee inquiries and HR processes.
• Maintain confidentiality while handling sensitive employee information.
• Collaborate with internal teams and business partners to ensure timely resolution of employee concerns.
  
  

Qualifications

• Minimum of 2 years of HR experience or related customer service experience.
• Customer-focused mindset with a passion for helping others.
• Strong written and verbal communication skills.
• Ability to manage a high volume of work while maintaining accuracy and attention to detail.
• Proven ability to maintain confidentiality and handle sensitive information appropriately.
• Experience working with HR systems; Workday experience preferred.
• Proficiency with Microsoft 365 applications including Word, Excel, PowerPoint, and Teams.
• Ability to quickly learn new software and systems.
• High School Diploma or GED required.
  
  

Preferred Skills

• Previous HR Shared Services experience.
• Experience processing employment documentation and compliance-related tasks.
• Strong collaboration skills with the ability to work effectively across multiple departments.
• Positive attitude and desire to learn and grow in a fast-paced HR environment.
  
  

Equal Employment Opportunity Commission (EEOC) Statement

Reliance One, Inc. is an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants and prohibit discrimination and harassment of any kind, without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local laws.