What are the responsibilities and job description for the Administrative Assistant - Client Support & Laboratory Operations position at Reliance In Vitro LLC?
Now Hiring – Administrative Assistant
Client Support & Laboratory Operations
Location: Edmond, Oklahoma
Company: Reliance In Vitro
Position Type: Full-Time | Hourly
About the Position
Reliance In Vitro is seeking a highly organized, detail-oriented, and proactive Administrative Assistant to support our growing operations.
This position plays an important role in maintaining effective communication between our laboratory, clients, and internal teams. The successful candidate will be responsible for coordinating daily client updates, maintaining accurate production records, and supporting administrative processes in a dynamic, fast-paced environment.
We are looking for someone who takes ownership of their responsibilities, values accuracy, and enjoys being part of a collaborative team.
Key Responsibilities
- Prepare and distribute daily client updates and embryo production reports, ensuring accuracy and timely delivery.
- Manage a high volume of client communications, responding professionally and efficiently to inquiries.
- Work closely with the laboratory team to gather, verify, and communicate production information.
- Maintain accurate client records, production data, and internal documentation.
- Organize and update spreadsheets, databases, and reporting systems.
- Monitor pending client requests and follow up to ensure timely resolution.
- Assist with administrative coordination and day-to-day operational activities.
- Identify discrepancies or missing information and proactively communicate with the appropriate team members.
- Support continuous improvement of administrative processes and communication workflows.
Qualifications
Required:
- Excellent organizational skills and strong attention to detail.
- Strong written and verbal communication skills.
- Proficiency in Microsoft Excel and Microsoft Office applications.
- Ability to prioritize multiple responsibilities and meet deadlines.
- Comfortable working in a fast-paced environment with a high volume of information.
- Ability to work independently while maintaining effective communication with the team.
- Professionalism, reliability, and a strong sense of accountability.
Preferred:
- Previous experience in administrative support, customer service, or office operations.
- Experience maintaining databases, spreadsheets, and client records.
- Bilingual communication skills (English and Spanish or Portuguese).
- Experience working in a laboratory, veterinary, agricultural, or related environment is a plus, but not required.
What We Value
We believe successful team members demonstrate:
- A proactive attitude and willingness to learn.
- Commitment to accuracy and consistency.
- Strong communication and teamwork.
- Ability to identify problems and contribute to practical solutions.
- A genuine interest in providing excellent client service.
- Ownership of assigned responsibilities and follow-through.
Compensation & Benefits
- Competitive hourly compensation based on qualifications and experience.
- Full-time position with overtime eligibility.
- Employee benefits in accordance with company policies.
- Opportunities for professional development and career growth.
- Collaborative and supportive working environment.
Join Our Team!
If you are organized, dependable, and enjoy working in a dynamic environment where your contributions make a difference, we would love to hear from you.
Apply today and become part of the Reliance In Vitro team!
Pay: $22.00 - $27.00 per hour
Application Question(s):
- If you notice conflicting information between a spreadsheet and a production report, what steps would you take before communicating with the client?
- Describe your experience with Microsoft Excel. Which formulas and tools do you regularly use?
- How comfortable are you working with multiple computer systems, spreadsheets, and email applications simultaneously?
- Have you worked with standardized email templates or customer communication procedures? How do you ensure consistency across multiple messages?
- How would you ensure accuracy when preparing and sending 30–50 personalized client updates daily?
Ability to Commute:
- Edmond, OK 73034 (Required)
Work Location: In person
Salary : $22 - $27