What are the responsibilities and job description for the Install Coordinator Assistant position at Reliance Heating & Air Conditioning?
Installation Coordinator Assistant
Schedule & Compensation
- Schedule: Monday-Friday, full-time
- Pay: $21-$24/hour depending on experience
About Reliance Heating and Air Conditioning
Reliance Heating and Air is a proud third-generation, family-owned HVAC company established in 1984. We've built our reputation by earning the trust of Phoenix homeowners and businesses through high-quality work, professionalism, and a commitment to doing things the right way.
We are looking for an Installation Coordinator Assistant to support our installation and office operations team. If you are organized, detail-oriented, and enjoy keeping things running smoothly behind the scenes, this is a great opportunity to join a team where your work truly makes an impact.
This role is ideal for someone who thrives in a structured environment, enjoys administrative tasks, and takes pride in accuracy and follow-through.
Why You'll Love Working Here
- Family-Owned, People-First Culture - You're not just a number here. Leadership is hands-on, supportive, and genuinely cares about the team.
- Proven Stability (Since 1984) - Third-generation company with a strong reputation and consistent growth in the Phoenix market.
- Team That Drives Results - Every department is goal-oriented, collaborative, and aligned. You'll always know what success looks like.
- Your Voice Matters - Weekly meetings where ideas are heard and often implemented.
- Open Communication - Transparent leadership and a team that supports each other.
- Growth-Focused Environment - We invest in training and development so you continue to improve.
- Positive, Professional Atmosphere - High standards with a team that enjoys coming to work.
- Office Dogs - Our "Champions of Happiness" keep the office energy positive.
What We Offer You
- Newly remodeled office facility
- Company outings and team-building events
Daily Responsibilities Include
- Register equipment and send post-installation documentation
- Send follow-up communications to customers after installations
- Assist with ordering cranes and coordinating logistics
- Refer and process warranty or manufacturer-related items (e.g., "Refer Pro")
- Track jobs and weekly follow-ups, maintaining accurate Excel records
- Make reminder calls for upcoming installation jobs
- Support general office maintenance and organization
- Receive and manage deliveries at the office
- Clean up and maintain accurate installation records in ServiceTitan (ST)
Requirements
- High school diploma or equivalent
- 1 years of administrative or office support experience preferred
- Strong attention to detail and organizational skills
- Ability to multitask and follow structured processes
- Strong communication skills (written and verbal)
- Positive attitude and willingness to learn
- Data entry experience
Preferred Qualifications
- Experience in HVAC or trades industry
- Familiarity with ServiceTitan or similar software
- Experience with Excel or job tracking systems
If you're looking for a flexible role where you can make an impact and be part of a strong, supportive team apply today!
Salary : $21 - $24