What are the responsibilities and job description for the Case Manager position at Reliance Health, Inc.?
Do you want to work for a Top Workplace? Reliance Health has been named amongst the Top 3 midsize Workplaces in Connecticut, by the Hartford Courant since 2011.
Reliance Health, Inc. is a private 501(c)(3) nonprofit with the mission to enhance health through mental wellness. We provide tools and resources for over 950 individuals to move forward in their lives. The dedication and passion of our 250 plus employee allows each one of our over 30 programs to focus on positive relationships and mental wellness as we believe healthy living starts with your mind. Since 1976, our programs have assisted adults find and preserve stable housing, advance educational goals, gain experience, develop social networks, maintain employment, and advance day-to-day life skills within Eastern Connecticut. For every individual we serve, there is a positive impact on many. Healthy adults create stronger families. Stronger families empower each other to thrive and become engaged citizens. Stronger communities are built based on mental wellness.
In addition to our comprehensive benefits package we also offer flexible schedules, educational growth opportunities, Public Service Loan Forgiveness Program, peer recognition programs, a casual dress code, Agency events, retreats, and family first philosophy.
We are seeking dedicated professionals to staff our quality programs.
Service Coordinator - Community Support Program (CSP-2) - $20.24/hr
Closing Date: 10/26/2026
FT 40 Hr/wk Provides the appropriate level of support necessary for program participants to remain in the community. Position provides services in relation to IRP’s and collaborates with other providers to support the person reach individual goals. Responsibilities include goal planning and progress reporting, and activities promoting skill development required to enhance and maintain healthy living (examples include making and keeping important appointments with healthcare providers, budgeting, housing as needed, social skill development, employment readiness, and crisis intervention). Documentation of services in the Electronic Medical Records System (EMRS).
Worksite: Norwich
Hours: Mon - Fri, 8:00 am – 4:00 pm
Duties and Responsibilities:
- Implements program and Agency policy and procedures
- Participates in the service plan process which includes creating initial IRP, crisis planning, risk assessments as designated, and collaborates with Director and Clinician as needed
- Attends team meetings as designated by the Director
- Provides rehabilitation, basic support, case management, and crisis interventions per program participant service plans
- Provides required documentation of services within the deadlines of the Agency
- Reports on residential status to Program Director and staff
- Provides input to team decisions regarding admission, discharge, and counselor assignments
- Assists program participants in maintaining apartments and landlord standards, when applicable
- Assists program participants in financial matters as needed
- Provides transportation related to services when necessary
- Maintains CPR/FA/AED certification
- Monitors program participant compliance to their conditional release order when applicable
- Provides coverage as needed at any of the Agency sites per Agency need
- Engages in continuous concerted efforts to access, obtains, responds to pertinent Agency information/communications, and disseminates as appropriate
- Provides conditions that maximize safety for co-workers and program participants
- Other responsibilities of Reliance Health staff, includes participation in Agency events, adhering to Agency Policies, training requirements etc.
- Performs duties while demonstrating Agency Core Competencies and Values
Education and Experience:
- Bachelor’s degree in human services or equivalent work experience in the provision of mental health preferred
- Valid CT Driver’s License, vehicle registration and insurance
- Good driving record
We offer an excellent benefit package, competitive wages, and loan repayment program. EOE/M/F/D/V Bi-lingual preferred. AA. We are committed to fostering diversity in the workplace.
Job Type: Full-time
Pay: $20.24 per hour
Expected hours: 40.0 per week
Work Location: In person
Salary : $20