Case Manager

Do you want to work for a Top Workplace? Reliance Health has been named amongst the Top 3 midsize Workplaces in Connecticut, by the Hartford Courant since 2011.

Reliance Health, Inc. is a private 501(c)(3) nonprofit with the mission to enhance health through mental wellness. We provide tools and resources for over 950 individuals to move forward in their lives. The dedication and passion of our 250 plus employee allows each one of our over 30 programs to focus on positive relationships and mental wellness as we believe healthy living starts with your mind. Since 1976, our programs have assisted adults find and preserve stable housing, advance educational goals, gain experience, develop social networks, maintain employment, and advance day-to-day life skills within Eastern Connecticut. For every individual we serve, there is a positive impact on many. Healthy adults create stronger families. Stronger families empower each other to thrive and become engaged citizens. Stronger communities are built based on mental wellness.

In addition to our comprehensive benefits package we also offer flexible schedules, educational growth opportunities, Public Service Loan Forgiveness Program, peer recognition programs, a casual dress code, Agency events, retreats, and family first philosophy.

We are seeking dedicated professionals to staff our quality programs.

Service Coordinator - Bozrah House - $20.24/Hr

Closing Date: 09/28/2026

FT 40 Hr/wk Provides services in relation to IRP’s and collaborates with other providers to support the person-reach residential goals. Responsibilities include providing services related to service participant’s IRPs, goal planning, medication cueing, and activities promoting skill development to enhance and maintain healthy living (examples include making and keeping important appointments with healthcare providers, budgeting, and social skill development). Documentation of services in the Electronic Medical Records System (EMRS) system. CNA/HHA/PCA/PCT preferred.

Worksite: Bozrah

Hours: Mon - Fri, 3:00 pm - 11:00 pm

Duties and Responsibilities:

· Implementation of programs and agency policies and procedures

· Participates in the service plan process including creating initial IRP, crisis plans, risk assessments, as designated and in collaboration with director and clinician as needed.

· Attend team meetings as designated by the Director

· Provides rehabilitation, basic support, case management, and crisis interventions per member service plans

· Provides required documentation of services within the deadlines of the Agency

· Reports on residential status to Program Director and staff.

· Provides input to team decisions regarding admissions, discharges, and counselor assignments.

· Assists members in maintaining apartments and landlord standards when applicable.

· Assists members in financial matters as needed.

· Provides transportation related to services when necessary

· Maintains CPR/FA/AED certifications

· Monitors member compliance to their conditional release order when applicable.

· Required to provide coverage as needed at any of the Agency sites per Agency need

· Engages in continuous concerted efforts to access, obtain, respond to pertinent agency information/communications and disseminate as appropriate

· Provides conditions that maximize safety for co-workers and program participants.

· Other responsibilities of Reliance Health staff, such as participation in Agency events, adhering to Agency Policies, training requirements etc.

· Performs duties while demonstrating Agency Core Competencies and values

Education and Experience:

• Bachelor’s degree in human services or equivalent work experience in the provision of mental health service
• Work experience in the provision of mental health services preferred
• Valid CT Driver’s License, vehicle registration, and insurance
• Good driving record

We offer an excellent benefit package, competitive wages, and loan repayment program. EOE/M/F/D/V Bi-lingual preferred. AA. We are committed to fostering diversity in the workplace.

Pay: $20.24 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Work Location: In person

Salary : $20