Data Entry/Customer Service Clerk

Reliable Equipment and Service is a family owned and operated company which has serviced the utility industry for over 45 years. Since 1970, Reliable has grown into one of the leading manufacturers of American-made hydraulic tools and utility products in the United States. In addition to our own line of products, Reliable represents and distributes for over 100 different manufacturers of related utility products making Reliable the complete source for all your utility tooling needs.

We are looking for a dynamic, energized and, preferably, experienced Data Entry/Customer Service Clerk

Responsibilities

• Count and enter all data into tracking sheets for customer drop offs.
• Process incoming inventory into online system (X3).
• Follow up on processed orders.
• Maintain an accurate inventory of items at the 1055 building.
• Respond swiftly and courteously to customer complaints or inquiries.
• Capture customer information, including addresses and phone numbers, to ensure effective order delivery and for future follow-up.
• Build a relationship with customers through friendly, engaging communication and excellent customer service.
• Put away inventory when received.
• Effectively communicate inventory updates to the Management Team.
• Assist in the testing lab as needed.
• Other duties as assigned.
  
  

Qualifications

• High school diploma or equivalent required.
• At least 1 year as a customer service/data entry representative.
• At least 1 year of warehouse experience. (preferred)
• Attentive to detail and organized.
• Strong computer skills including Microsoft Office.
• Strong decision making and problem-solving skills.
• Excellent verbal and written communication skills and telephone manners.
• Must be personable and respectful.
• Strong work ethic and reliability.
• Capable of lifting up to 50lbs.
  
  

Benefits: Reliable Equipment offers a competitive benefits package which include, Medical, Dental, Vision, 401K with company match, STD, LTD, Life Insurance, FSA, Paid time and much more.

• This is a Safety-sensitive position.
  
  

Candidates offered the position will need to complete a successful pre -employment drug test, criminal and background check.

Reliable Equipment is committed to the principle of equal employment opportunities for all people and embraces diversity. Furthermore, Reliable Equipment does not discriminate as Reliable Equipment is an equal opportunity employer. Reliable Equipment does not discriminate against any person on the basis of race, color, religion, national origin, age, sex (including pregnancy, childbirth and related medical conditions), disability, genetics, citizenship status, military service, or any other status protected by law, in matters pertaining to employment opportunities.