What are the responsibilities and job description for the AT&T Customer Service Representative position at Relentless Premier Management?
Relentless Premier Management is growing our Virginia Beach team and looking for a highly motivated, people-driven individual to join us as an AT&T Customer Service Representative. In this role, you'll work directly with customers, support our sales team, and play a key part in delivering the kind of experience that keeps customers coming back. If you're competitive, coachable, and genuinely enjoy working with people — this is built for you. Full training provided from day one.
As an AT&T Customer Service Representative, You Will:
- Engage directly with customers to educate them on products, services, promotions, and account options in a clear and confident manner
- Serve as the primary point of contact for customer questions, concerns, and account updates — and follow through until every issue is resolved
- Support the sales team by assisting customers through the decision-making process, handling objections, and helping close sales
- Maintain accurate customer account information including contact details, billing, and service records
- Uphold a high standard of professionalism and care in every customer interaction
- Collaborate with teammates to improve customer satisfaction and drive results for our clients
What We Look For From Our AT&T Customer Service Representative:
- High school diploma or GED required
- Outgoing and personable — you connect easily with a wide range of people
- Competitive self-starter who holds themselves accountable to goals without needing to be managed
- Eager to learn and genuinely open to feedback and coaching
- Calm under pressure with the ability to adapt quickly and find practical solutions
- Prior experience in customer service, sales, retail, hospitality, or military service is a plus — not required
Pay: $1,000.00 - $1,500.00 per week
Benefits:
- Professional development assistance
Work Location: In person
Salary : $1,000 - $1,500