What are the responsibilities and job description for the Regional Training Specialist position at Related?
Responsibilities:
The Regional Training Specialist
Travel Requirements
Compensation:
WHY YOU’LL LOVE IT HERE
At RMC, exceptional service, innovative design, and thriving communities define our work. Our success is powered by bold thinkers and entrepreneurial spirits, fostering growth, internal mobility, and leadership development.
We are proud to be an equal-opportunity employer committed to building an inclusive culture with competitive compensation aligned with experience and market standards.
Explore careers at www.Related.com
For details on our hiring policies and privacy practices, visit our Privacy Policy.
What You’ll Be Doing as a Regional Training Specialist
As a Regional Training Specialist, you'll be instrumental in driving leasing goals while also championing impactful learning initiatives tailored to your region’s unique needs. You'll serve as both a sales leader and a trainer, ensuring associates are equipped to deliver an exceptional experience that aligns with Related Management Company’s standards and strategic priorities.
The Regional Training Specialist
- Execute strategic learning plans to achieve maximum occupancy and revenue targets across assigned properties.
- Conduct in-person and virtual property tours, highlighting unique features and community amenities to prospective residents.
- Build and maintain relationships with brokers, corporate housing providers, and other referral partners to generate high-quality leads.
- Leverage digital marketing platforms, local outreach, and brand tools to drive leasing traffic and grow awareness.
- Effectively negotiate lease terms and close rental agreements in accordance with company policies and fair housing laws.
- Provide a high-touch, hospitality-driven customer experience throughout the entire leasing journey.
- Onboard and train new leasing and office associates, ensuring they are equipped with the tools, knowledge, and confidence to succeed in their roles from day one.
- Deliver targeted refresher training sessions for communities that show opportunity for occupancy growth, using performance metrics and business intelligence to guide content.
- Visit properties within your assigned region to assess leasing effectiveness, customer experience, and brand adherence—then report observations and actionable insights to regional and community leaders.
- Offer continuous coaching and development for new associates, providing structured support beyond onboarding to reinforce learning and drive engagement.
- Facilitate the Peer Coach Program, preparing experienced associates to mentor others through structured guidance, accountability, and support.
- Lead refresher training for the Mystery Shop Program, aligning leasing behaviors with company standards and using shop results to inform learning needs.
- Contribute to and participate in cultural engagement events, including Sales Rallies, Service Rallies, and team-building initiatives that promote community, recognition, and knowledge-sharing.
- Support the rollout of new technology or systems by leading change management efforts and facilitating engaging training sessions that ensure user adoption and system proficiency.
- Coordinate and manage all aspects of associate development programs including scheduling, logistics, communications, and evaluation.
- Design and deliver engaging learning experiences using blended methodologies, including in-person, virtual, and on-demand content.
- Partner with the central Learning and Development team to assess business needs, adapt existing materials, and develop region-specific learning plans.
- Proactively identify learning gaps and recommend solutions that enhance associate performance and business results.
The Impact You Can Make
- Associates across your region will consistently perform at high levels in both leasing and customer service, thanks to the comprehensive training and coaching you provide.
- You will be a driving force behind a culture of learning, performance, and community pride.
- Your ability to translate insights into action and elevate talent at every level will make you a key strategic partner to regional leaders and company executives.
Travel Requirements
- This role requires approximately 60% travel, primarily between Tuesday and Thursday, to support communities across your assigned region.
- Candidates must be comfortable with frequent travel and able to work independently while on-site.
Compensation:
- 50k-60k base
WHY YOU’LL LOVE IT HERE
- Lots of paid time off (19 days!) – we value your life outside of work.
- Customizable total rewards package – pick from our medical, vision and dental options, along with our life insurance and an Employee Assistance Program
- Financial wellness perks to set you up for success - such as 401(k), FSA & HSA, employer-paid life and AD&D insurance; paid leave & disability programs.
- Mental health resources, such as counseling, are available to our team members.
- Fertility benefits – such as surrogacy, adoption assistance and more!
- Paid time off to volunteer and we will match your charitable donations! We are a passionate team making real impact on the world!
- Grow with us – learning & training programs; tuition & certification reimbursement; internal advancement opportunities are available.
- …and so much more!
Build Your Career With Related Management Company
A subsidiary of Related Companies, Related Management Company (RMC) is a premier owner/operator of real estate, managing hundreds of properties across multiple states and Washington, D.C. We set the standard in workforce, market-rate, and luxury housing while leading in sustainability, with many new developments pursuing LEED Silver certification or higher.
At RMC, exceptional service, innovative design, and thriving communities define our work. Our success is powered by bold thinkers and entrepreneurial spirits, fostering growth, internal mobility, and leadership development.
We are proud to be an equal-opportunity employer committed to building an inclusive culture with competitive compensation aligned with experience and market standards.
Explore careers at www.Related.com
For details on our hiring policies and privacy practices, visit our Privacy Policy.
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