Maintenance Technician (Live-In Position)

• Lots of paid time off (19 days!) – we value your life outside of work.
• Customizable total rewards package – pick from our medical, vision, and dental options, along with our life insurance and an Employee Assistance Program
• Financial wellness perks to set you up for success include 401(k), FSA & HSA, employer-paid life and AD&D insurance; paid leave & disability programs.
• Mental health resources – such as counseling, are available to our team members.
• Fertility benefits – such as surrogacy, adoption assistance, and more!
• You will receive paid time off to volunteer, and we will match your charitable donations! We are a passionate team making a tangible impact on the world!
• Grow with us – learning & training programs; tuition & certification reimbursement; internal advancement opportunities are available…and so much more!

Compensation:

• Responsible for the direction and supervision of the Porters employees.
• Assists with on-site training of staff.
• Assures that the staff is fully versed in the functions and standards of the job to ensure their effectiveness on the job, especially when they are on-call.
• Participates in daily meetings with staff.

• Responsible for identifying areas of the building in need of maintenance and repairs.
• Product Presentation
  • Apartment turnovers must produce units that are to be impeccably clean, mechanically in good working order and properly painted prior to the resident’s move-in.
  • After the resident has moved-in, he/she may be required to review the entire apartment checklist with the resident, provide instructions for the use of all facilities and appliances, and correct any problems. If the problem requires a part or is not repairable immediately, a notation is made on the checklist.
  • A resident survey that queries the conditions of the apartments and the residents’ perceptions of the services RMC provides is administered and distributed from the main office annually. Responsible for rectifying any deficiencies noted on the responses and assures residents’ satisfaction with the service.
  • Respond promptly to fire alarms, ensuring proper handling of the situation in coordination with the fire department and building management.
  • Record Keeping: Keep detailed logs of all maintenance activities, repairs, and emergencies that occur during after-hours shifts.
  • Fire Alarm Response: Be the first responder to fire alarms, ensuring the building is evacuated if necessary and working in coordination with fire department personnel to resolve any issues.
  • Coordinate with Contractors: When necessary, contact and coordinate with external contractors for specialized repairs or emergencies that require additional expertise.
  • Weather-Related Duties: Monitor weather conditions, particularly snowfall, and manage salting of walkways, parking lots, and common areas during inclement weather.
• Maintenance of Common Areas
  • Common areas, such as laundry rooms, hallways, offices, shops, storage areas, refuse areas, and grounds must be clean at all times.
  • Schedules routine janitorial tasks to ensure that the above is consistently maintained.
  • Ensure common areas are maintained in perfect condition at all times by coordinating with porters and directing them as needed.
• Purchase Order System
  • Follows purchase order instructions established by the district/regional office. Prior approval necessary for all purchases.
  • If an emergency arises, calls the District Manager and/or Regional Vice President at the office, at home, or by beeper twenty-four hours a day, seven days a week to obtain verbal authorization.
• External Maintenance Services
  • Solicits, reviews and recommends third-party contracts when so directed by the Resident Manager.

• Respond to emergency maintenance issues that arise outside of regular working hours.
• Contact and coordinate additional help or contractors when necessary to ensure prompt resolution of issues.

• High school diploma or equivalent.
• Two years supervisory skills.
• You have at least 2 years of maintenance/facilities experience
• You’re able to work our emergency rotation as needed and can lift up to 50 lbs and stand for an 8-hour shift.
• Strong leadership, organizational and administrative skills.
• Team oriented.
• Must be able to prioritize and handle multiple tasks.
• Working knowledge of Microsoft Office.
• Excellent communication skills and the ability to interact professionally with residents, contractors, and emergency personnel.

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