Weekend Receptionist - The Waldorf Astoria

We’re looking for an enthusiastic, professional receptionist to join our team! You’ll play a crucial role as the face and first point of contact for our organization. The applicant should have a professional appearance and have experience in customer service as they will be the face of the sales center. This person should have strong organizational skills. They should also be able to perform all of the duties associated with their position. These include proper phone etiquette and a strong desire to assist clients. You must be able to work and communicate effectively with many different personalities and backgrounds as well as juggle a myriad of details weekly and possess excellent time management skills, and demonstrate professionalism.

We are looking for a weekend receptionist to work Saturday and Sunday from 11:00 am till 5:00 pm.

Responsibilities & Expectations Include But Are Not Limited To

• Greet and welcome agents, owners, and prospects in a professional and friendly manner
• Manage check-in/check-out processes and visitor access
• Answer and direct phone calls, emails, and inquiries promptly
• Maintain the front desk area and sales gallery in a clean, organized, and professional condition
• Assist with scheduling, package handling, and guest requests
• Communicate effectively with management, butler staff, in-house team, and security.
  
  

Provide exceptional customer service and ensure the highest standards of hospitality

Qualifications

What skills and experience you’ll need:

• At least 1 year of receptionist, administrative, or customer service experience preferred
• Comfortable interacting with clients, professionals, and the public
• Strong customer service, communication, and interpersonal skills
• Organized, reliable, and able to manage time and priorities effectively
• Able to multitask and shift between tasks quickly
• Self-motivated while also able to follow direction
• Shows empathy and professionalism, especially on the phone
• Basic computer proficiency (Microsoft Office, email, calendars, word processing, PDFs)
• Experience with data entry, scanning, copying, filing, and online research
• Comfortable using office equipment (computers, scanners, copiers, multi-line phones, fax machines, postage meters)
• Ability and willingness to learn new systems and technology quickly
  

Benefits As a Related Employee

• Base Salary and Performance bonus
• Medical, dental, vision, legal services, flexible spending account.
• Employer Match Commuter Benefits.
• The benefits package includes 100 percent employer-paid life and disability insurance.
• Employer Matching 401k.
• Upward Mobility
• Employee Engagement and Wellness programs.
• Company-paid Vacation, Sick, Personal, and Holiday Time.
• Opportunities for Professional Development and Tuition Reimbursement.
  
  

The Related Group is proud to be an Equal Opportunity Employer.

We are a Drug-Free Workplace.