Service Coordinator (Billing & Operations)

RelaDyne is the nation’s leading automotive, industrial, and commercial lubricants provider and a trusted partner for reliability services. We’re more than just a distributor — we’re a team dedicated to innovation, service excellence, and growth.

We’re looking for a Service Coordinator who brings a strong mix of operational coordination and billing experience. This role is responsible for supporting project execution, managing order-to-cash activities, and ensuring billing accuracy through close collaboration with sales, field operations, and finance. Ideal candidates have a background in accounts receivable, invoicing, or project coordination and excel in detail-driven, fast-paced settings.

Key Responsibilities

Operations & Project Coordination

• Coordinate and track service schedules, work orders, and project timelines
• Partner with field teams and operations to ensure timely service execution
• Maintain accurate data in internal systems to support visibility and planning
• Communicate updates across sales, operations, and customer stakeholders

Billing & Accounts Receivable Support

• Support invoicing, billing accuracy, and order-to-cash processes
• Review customer purchase orders and validate billing readiness
• Assist with invoice creation, reconciliation, and discrepancy resolution
• Partner with internal teams to ensure accurate revenue capture and reporting

Order & Customer Support

• Process quotes, order entries, and service-related documentation
• Coordinate equipment orders, rentals, and logistics as needed
• Provide responsive, professional support to internal and external stakeholders

Qualifications

• 2 years of experience in accounts receivable, billing, or project coordination
• Experience supporting order-to-cash (O2C) processes preferred
• Strong attention to detail with experience in invoice processing and reconciliation
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency with ERP/CRM systems (Sage or similar preferred)
• Strong communication and cross-functional collaboration skills
• Proficient in Microsoft Office (Excel, Outlook, Word)

Why Join Us

• Opportunity to grow within operations, finance, or project management
• Collaborative, team-oriented environment
• Exposure to cross-functional business operations and revenue processes
• Stable, growing organization with a focus on continuous improvement

At RelaDyne, you’ll find more than just a job-you’ll discover a career with a company that values people, teamwork, and growth. Apply today and join the team driving the future of reliability.

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Equal Opportunity Employer/Disability/Veterans

RelaDyne and its affiliates is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ethnicity, sex, age, gender identity, sexual orientation or identity, genetic information, status as a protected veteran, status We are committed to accessibility. If you need assistance completing the application process or would like to request an alternative method of applying, please contact us.

Keywords: Accounts receivable, AR, billing, invoicing, invoice processing, order-to-cash, O2C, revenue tracking, financial reconciliation, billing accuracy, PO validation, project coordination, service coordination, operations support, scheduling, work order management, customer operations, ERP systems, Sage, CRM systems, data entry, reporting, Microsoft Excel, cross-functional coordination, sales support, field operations support, process improvement, detail-oriented, fast-paced environment, administrative support, operations coordinator, billing coordinator, project scheduler