What are the responsibilities and job description for the Collections Specialist position at RelaDyne?
RelaDyne is the nation’s leading automotive, industrial, and commercial lubricants provider and a trusted partner for reliability services. We’re more than just a distributor; we’re a team dedicated to innovation, service excellence, and lasting customer relationships.
We’re looking for a Collections Specialist to join our team. This role is responsible for managing collections, maintaining customer accounts, and supporting overall credit and billing operations.
Why RelaDyne?
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Competitive pay
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Full benefits: medical, dental, vision, life, disability, 401k match, HSA
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Generous PTO & sick time
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Career growth in a company that invests in its people
What you’ll do:
- Review AR aging reports and follow up on past-due accounts via phone and email
- Partner with sales teams to review and manage outstanding customer balances
- Research and resolve billing discrepancies; provide supporting documentation as needed
- Set up payment plans and determine credit holds when appropriate
- Create and maintain accurate customer accounts and credit files
- Ensure compliance with company credit policies and procedures
- Deliver professional, high-quality customer service
What you’ll bring:
- Strong customer service and communication skills
- Excellent organization, time management, and attention to detail
- Ability to multitask and work effectively in a fast-paced environment
- Problem-solving skills and sound decision-making ability
- Proficiency in Microsoft Office, especially Excel and Word
- Ability to adapt to change and collaborate across teams
Preferred qualifications:
- Bachelor’s degree in Finance, Accounting, or related field (or equivalent experience)
- 3 years of credit and collections experience
You’ll find more than just a job-you’ll discover a career with a company that values people, teamwork, and growth. Apply today and join the team driving the future of reliability.
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Equal Opportunity Employer/Disability/Protected Veteran
RelaDyne and its affiliates are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ethnicity, sex, pregnancy, childbirth or related medical conditions, age, disability, genetic information, protected veteran status, sexual orientation, gender identity, or any other status protected by applicable federal, state, or local law.
RelaDyne is committed to providing reasonable accommodations to qualified individuals with disabilities (including pregnancy, childbirth or other related medical conditions) to enable them to perform the essential functions of a position and to participate in the application, interview, and hiring process. If you require a reasonable accommodation to participate in the application, interview, or hiring process, please contact Human Resources at humanresources@reladyne.com.