Business Operations Manager - Houston, TX

Business Operations Manager

Location: Houston, TX

We're seeking a Business Operations Manager to drive branch performance by improving operational efficiency and supporting financial goals. This role ensures adherence to company processes and procedures, serves as a key liaison between branch and corporate teams, and leads the implementation of operational initiatives to enhance overall performance.

Key Responsibilities

• Ensure compliance with company SOPs by overseeing daily, weekly, and monthly branch processes

• Monitor and analyze branch performance trends to identify opportunities for improvement

• Review and process GP Batch Reports, investigate exceptions, and coordinate corrective actions with internal teams

• Track and evaluate key performance indicators (KPIs) through branch scorecards and take action to address performance gaps

• Partner with branch leadership to achieve financial targets, including labor management, expense control, EBITDA, and flow-through

• Support inventory management initiatives, including analysis, process adherence, and optimization of excess inventory

• Lead continuous improvement initiatives and corporate programs at the branch level, ensuring effective implementation and adoption

• Foster strong communication and collaboration across branch departments and corporate teams

• Provide analytical support for annual budgeting and ongoing forecasting processes

• Promote and sustain a strong safety culture across branch operations

• Support hiring, onboarding, training, and development of team members

• Assist with technical troubleshooting, dispute resolution, and special projects (e.g., customer audits)

• Conduct regular visits to warehouse locations to gather feedback and ensure alignment

• Support change management efforts by driving adoption of operational improvements

• Assist in preparing and reviewing capital expenditure (CAPEX) requests

Qualifications & Skills

• 4 Year Degree preferred or 5 year operational experience with focus on process efficiency

• Strong interpersonal and customer service skills

• Excellent written and verbal communication skills

• Proven leadership and coaching abilities

• Analytical mindset with strong problem-solving capabilities

• Ability to manage multiple priorities in a fast-paced environment

• Strong organizational and time management skills

• Advanced proficiency in Microsoft Excel (including pivot tables and data analysis)

• Experience with ERP systems and general Microsoft Office applications

Why Join RelaDyne?

• Competitive pay

• Comprehensive benefits package, including medical, dental, and life insurance

• 401(k) with company match

• Generous PTO and sick time

• Career growth opportunities with a company that invests in its people

At RelaDyne, you'll find more than just a job-you'll build a career with a company that values people, teamwork, and growth. Apply today and help drive the future of reliability.

Know Your Rights: Workplace Discrimination is Illegal - (click for more information)

Equal Opportunity Employer/Disability/Veterans

RelaDyne and its affiliates is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ethnicity, sex, age, gender identity, sexual orientation or identity, genetic information, status as a protected veteran, status We are committed to accessibility. If you need assistance completing the application process or would like to request an alternative method of applying, please contact us.