What are the responsibilities and job description for the Dispatch Coordinator position at RelaDyne LLC?
RelaDyne is the nation's leading automotive, industrial, and commercial lubricants provider and a trusted partner for reliability services. We're more than just a distributor—we're a team dedicated to innovation, service excellence, and operational excellence.
We are seeking a highly organized and customer-focused Dispatch Coordinator to support daily fuel delivery operations. In this role, you will serve as the primary point of contact between customers, drivers, and branch operations, ensuring deliveries are scheduled efficiently, customer needs are met, and operations run smoothly.
Why Join Us?
Safety-Sensitive Position Notice
This position is designated as safety sensitive. Employment is contingent upon the successful completion of all required pre-employment screenings, which may include a background check, drug and alcohol screening, and any other evaluations required by law or company policy.
Know Your Rights: Workplace Discrimination is Illegal - (click for more information)
Equal Opportunity Employer/Disability/Veterans
RelaDyne and its affiliates is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ethnicity, sex, age, gender identity, sexual orientation or identity, genetic information, status as a protected veteran, status We are committed to accessibility. If you need assistance completing the application process or would like to request an alternative method of applying, please contact us.
We are seeking a highly organized and customer-focused Dispatch Coordinator to support daily fuel delivery operations. In this role, you will serve as the primary point of contact between customers, drivers, and branch operations, ensuring deliveries are scheduled efficiently, customer needs are met, and operations run smoothly.
Why Join Us?
- Competitive pay
- Medical, dental, and vision benefits
- 401(k) with company match
- Paid time off and company holidays
- Career growth opportunities
- Serve as a primary point of contact for customers, drivers, branch personnel, and internal teams.
- Coordinate and dispatch deliveries to ensure timely and efficient service.
- Review, process, and maintain delivery tickets, sales orders, and operational records.
- Quote pricing and respond to customer inquiries in a professional and timely manner.
- Monitor delivery schedules and proactively address service issues or delays.
- Plan and assign deliveries to maximize efficiency, profitability, and customer satisfaction.
- Assist with inventory tracking and support monthly inventory activities.
- Verify completion of pre-trip and post-trip vehicle inspections.
- Ensure drivers comply with company policies and applicable state and federal regulations.
- Support forecasting and planning activities related to inventory and delivery demand.
- Maintain accurate documentation and operational reporting.
- Report accidents, incidents, or unsafe conditions immediately.
- Strong customer service and communication skills.
- Excellent organizational and multitasking abilities.
- Ability to prioritize work and make sound decisions in a fast-paced environment.
- Strong attention to detail and problem-solving skills.
- Ability to work effectively with customers, drivers, and internal teams.
- Proficiency with computer systems and Microsoft Office applications.
- Commitment to safety, professionalism, and operational excellence.
- High school diploma or equivalent.
- Previous experience in dispatching, logistics, transportation, customer service, operations, or a related field.
- Strong computer and data-entry skills.
- Ability to manage multiple priorities while maintaining accuracy.
- Ability to work in a fast-paced, deadline-driven environment.
- Dispatch software experience.
- Fuel, transportation, logistics, or distribution industry experience.
- Experience with inventory management systems and forecasting.
- Knowledge of DOT regulations and driver compliance requirements.
- Experience coordinating routes, schedules, or fleet operations.
Safety-Sensitive Position Notice
This position is designated as safety sensitive. Employment is contingent upon the successful completion of all required pre-employment screenings, which may include a background check, drug and alcohol screening, and any other evaluations required by law or company policy.
Know Your Rights: Workplace Discrimination is Illegal - (click for more information)
Equal Opportunity Employer/Disability/Veterans
RelaDyne and its affiliates is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ethnicity, sex, age, gender identity, sexual orientation or identity, genetic information, status as a protected veteran, status We are committed to accessibility. If you need assistance completing the application process or would like to request an alternative method of applying, please contact us.