Retail Personal Service Provider (Budtender) – Inventory Clerk (Hybrid role)

Who We Are

At our core, we believe in the power of unity and purpose. Together, we stand to produce safe, affordable, and sustainable cannabis that enhances the well-being of all, including medical patients and adult-use consumers alike.

Our mission is to drive responsible growth across every link of the cannabis value chain, expanding both vertically and horizontally through innovation, efficiency, and integrity. With a focus on multi-state operations, we're committed to creating meaningful impact for our customers, employees, and communities.

We are guided by our core values, which define how we work and who we are:

• Mutual Trust, Respect, and Dignity in every interaction.
• Best-in-Class Performance with Accountability and Care.
• A Culture of Inclusion that Celebrates Diversity and Belonging.
• A Winning Team Built on Integrity, Collaboration, and Purpose.

Together, we are shaping a responsible and sustainable future for cannabis-one rooted in quality, compassion, and shared success.

What You'll Do

The Retail Personal Service Provider - Inventory Specialist is a hybrid role responsible for delivering exceptional personal service to customers and patients while managing inventory operations in a Connecticut medical and adult-use cannabis retail facility. This role ensures accurate product handling, compliance with all Connecticut DCP regulations, and a high-quality customer experience.

Essential Duties and Responsibilities

Customer Service / Personal Service (Retail-Focused)

• Provide personalized guidance to patients and adult-use customers on product selection, usage, and compliance.
• Build and maintain strong customer relationships through professional, knowledgeable, and courteous service.
• Accurately process transactions using the POS system.
• Maintain a welcoming, organized, and compliant retail environment.
• Assist with merchandising, promotions, and educational initiatives.

Inventory Responsibilities

• Receive, verify, and organize incoming product shipments.
• Maintain accurate inventory records in compliance with CT DCP regulations and company SOPs.
• Conduct cycle counts, reconciliations, and audits to prevent discrepancies.
• Ensure proper labeling, storage, and rotation of products to maintain quality.
• Report discrepancies, damaged products, or compliance issues promptly to management.
• Assist with preparation for state inspections and maintain ongoing regulatory compliance.

Additional Responsibilities

• Collaborate and support Leads and Management to ensure smooth daily operations.
• Support both medical and adult-use retail areas as needed.
• Maintain confidentiality, professionalism, and adherence to all state and company policies.
• Other duties as assigned by management.

EducationRequirements:

• High School Diploma or equivalent required.
• Previous experience in retail, customer service, or cannabis industry preferred.
• Familiarity with POS systems and DCP-compliant inventory software preferred.
• Strong attention to detail, organization, and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work weekends, holidays, and flexible schedules as required.
• Knowledge of Connecticut cannabis regulations is preferred.

Physical Requirements:

• Stand and walk for prolonged periods (up to 8 hours per shift).
• Frequent bending, stooping, reaching, and lifting (up to 25 lbs regularly; occasionally up to 50 lbs with assistance).
• Manual dexterity for handling products, labeling, and operating POS equipment.
• Ability to perform repetitive tasks with accuracy and attention to detail.
• Ability to remain focused and alert in a fast-paced retail environment.

Work Environment

• On-site position within a Connecticut-licensed medical cannabis dispensary facility.
• Involves working evenings, weekends, or holidays as required by operational needs.
• Exposure to standard retail and medical facility conditions, including varying temperatures and moderate noise levels.
• Must comply with all security, safety, and DCP inspection protocols.

Equal Employment Opportunity (EEO) Statement: We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. We believe that diversity and inclusion drive innovation and success, and we welcome individuals from all backgrounds to apply and contribute to our team.

Cannabis, retail, budtender, marijuana, inventory, dispensary