Bell Staff Jade Signature

Application Deadline: 3 June 2025

Department: Operations - Field(OPS001)

Location: P40490000_17070 COLLINS AVE

Compensation: $16.00 / hour

Description

Location Name: Jade Signature
Location Address: 16901 Collins Ave, Sunny Isles Beach, FL 33160
Position: Bell Staff
Shift Times: 12:00pm- 8:30pm
Shift Days: Wednesday to Sunday
Hourly Pay: $16.00 Plus Tips

The Bell Staff performs a variety of tasks to ensure a quality guest experience, and the smooth operation of the facility that exceeds our customer/client’s expectations. General duties will include greeting guests upon arrival/departure and transporting baggage to and from guest rooms. The Bell Staff works closely with fellow team members, Operation Manager, and/or Shift Supervisor to ensure that quality standards are met at all times.

Key Responsibilities

• Drive customer success by answering questions, providing directions, disseminating map information, and creating and maintaining communication via social media and an internal digital platform
• Act as a fast-moving courteous company brand ambassador while processing transactions, interfacing with guests, communicating company policies, and enforcing regulations
• Open doors and assist guest/visitors entering and leaving property.
• Perform vehicle counts, when required to ensure garage does not over fill available spaces
• Control traffic at entrances and exits, as needed; provide assistance to customers who have forgotten where they parked their vehicle
• Perform vehicle counts, when required, to ensure garage does not over fill available spaces
• Act as traffic Controller to direct incoming guests to available parking spaces
• Greet arriving and departing guests in a friendly and courteous manner
• Transport guest luggage and belongings to guest rooms
• Act as concierge for all guests including directing them to proper amenities within the location, calling for taxi/shuttle service, assisting them in notifying valet attendants of their request for their vehicle, and informing the front desk of the location of guest arrival
• Maintain cleanliness of lobby by picking up or emptying trash, shining fixtures and cleaning glass
• Use respectful communication to assist guests with their questions, problems, and concerns; relay information to shift or Operations Manager as necessary
• Immediately report any accidents, incidents or safety concerns to Operations Manager or Shift Lead
• Communicate professionally at all times with guests, client, and teammates
• Constantly move around the property by walking/standing for extended periods of time, sometimes for entire duration of shift
• Constantly lift and carry customer luggage or personal items, up to 50lbs
• All other duties assigned
  
  
  

Skills, Knowledge and Expertise

• At least 18 years of age
• Previous customer service experience, preferred
• Excellent customer service and communication skills
• Ability to verbally communicate with guests
  
  

Benefits

Join our team and enjoy an outstanding benefits package, including:



(Full Time Only)


Generous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge.


Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family.

Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.

401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.

Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.

Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones.

(Part Time)


401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.

Sick Time Off: Prioritize your health and well-being with paid sick leave based on state laws and regulations.

Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.


United States - California applicants only:
The Company will consider qualified applicants with arrest or conviction records for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers and the City of Los Angeles Fair Chance Initiative for Hiring, and other local ordinance, as applicable. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the Company is concerned about a conviction or convictions that is/are directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction(s), provide mitigating evidence, or challenge the accuracy of the background report. A criminal history may have a direct, adverse and negative relationship upon certain job duties of this employment position, and such criminal history may result in the withdrawal of a conditional offer of employment.

Find out more about the Los Angeles County Fair Chance Ordinance at https://opportunity.lacounty.gov/wp-content/uploads/2024/03/FCO-FAQ-Final-Updated-with-Recommendations.pdf. Find out more about the California Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage: https://calcivilrights.ca.gov/fair-chance-act/.