What are the responsibilities and job description for the Attendant at Wai'anapanapa State Park position at Reimagined Parking?
Description
Position: Attendant
Location: Wai'anapanapa State Park
Shift: Sunday - Saturday (7am to 6pm)
Pay: 19.00 Per Hour
What You'll Do:
The Parking Ambassador shows a commitment to quality service by promoting local business, public safety and quality of life by patrolling assigned beat to monitor, regulate, and control parking. Advocates good will for the location by providing excellent customer service to guests. Note: Candidate must currently reside within a reasonable commute from Wai'anapa State Park.
- Assist customers with directions, answering questions, and providing a sense of safety by acting in an alert and caring manner
- Directing visitors to appropriate parking spaces or waiting areas
- Monitoring activity of local visitors and tourists; scanning reservations for non residents
- Notifying State Parks employees of any issues
- Periodically review the occupancy of facility to determine if lot is full and act per instructions.
- Other duties and responsibilities as assigned.
QUALIFICATIONS, SKILLS & EXPERIENCE:
- Outstanding communication and customer service skills (ability to use smart devices and walkie talkies)
- Ability to work independently and in a team environment to meet Parking Program requirements
- Must enjoy working outdoors and engaging with the public, previous hospitality preferred.
- Must be flexible over a 7 day period for scheduling, including weekends and holidays
PHYSICAL DEMANDS:
- Able to walk up to 4 miles, stand for up to 10 hours
- Able to bend, crouch, reach
- Occasionally lift up to 25 lbs.
WORKING CONDITIONS:
- Work is performed indoors for extended periods of time including up to the entire duration of shift.
- Able to work in all weather conditions
- Has the ability to be flexible with schedule.
- Must be able to work hours in excess of normally scheduled hours
OTHER DUTIES:
Please note this job description is not designed to cover or contain an all-inclusive list of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice.
Key Responsibilities
- Greet arriving and departing guests in a friendly and courteous manner
- Act as traffic controller to direct incoming guests to available parking spaces
- Perform daily patrols and issue violation warnings to tenants and visitors that violate garage policies
- Control traffic at entrances and exits as needed; provide assistance to guests who have forgotten where they parked
- Use respectful communication to assist guests with their questions, problems, and concerns; relay information to Operations Manager or Shift Lead as necessary
- Immediately report any accidents, incidents or safety concerns to Operations Manager or Shift Lead
- Communicate professionally at all times with guests, client, and teammates.
Skills, Knowledge and Expertise
- At least 18 years of age
- Previous customer service experience, preferred
- Excellent customer service and communication skills
- Ability to verbally communicate with guests
Benefits
Join our team and enjoy an outstanding benefits package, including:
(Full Time Only)
Generous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge.
Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family.
Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.
401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.
Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.
Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones.
(Part Time)
401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.
Sick Time Off: Prioritize your health and well-being with paid sick leave based on state laws and regulations.
Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.
About Reimagined Parking
The Reimagined Parking family of nationally recognized brands–Impark, Lanier, Republic Parking, AmeriPark, and ParkOne—is the world's leading tech-powered, people-driven parking solutions provider. Our workforce of 8,000 manages 3,400 high-density parking facilities across 500 North American cities, generating 34 million digital transactions annually.
Reimagined Parking is an equal opportunity employer. Reimagined Parking does not discriminate on the basis of race, ancestry, religion or creed, color, sex, national or ethnic origin, gender identity, gender expression, sexual orientation, age, marital status, family status, veteran status, disability status, or any other protected ground of discrimination/class status protected by state/provincial or federal law, as applicable. Reimagined Parking complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
Reimagined Parking is an equal opportunity employer. Reimagined Parking does not discriminate on the basis of race, ancestry, religion or creed, color, sex, national or ethnic origin, gender identity, gender expression, sexual orientation, age, marital status, family status, veteran status, disability status, or any other protected ground of discrimination/class status protected by state/provincial or federal law, as applicable. Reimagined Parking complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
United States - California applicants only:
The Company will consider qualified applicants with arrest or conviction records for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers and the City of Los Angeles Fair Chance Initiative for Hiring, and other local ordinance, as applicable. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the Company is concerned about a conviction or convictions that is/are directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction(s), provide mitigating evidence, or challenge the accuracy of the background report. A criminal history may have a direct, adverse and negative relationship upon certain job duties of this employment position, and such criminal history may result in the withdrawal of a conditional offer of employment.
Find out more about the Los Angeles County Fair Chance Ordinance at https://opportunity.lacounty.gov/wp-content/uploads/2024/03/FCO-FAQ-Final-Updated-with-Recommendations.pdf. Find out more about the California Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage: https://calcivilrights.ca.gov/fair-chance-act/.
