Human Resources Business Partner

Description

About Us:
At The Reid Group, we take pride in fostering a workplace built on integrity, teamwork, and growth. With over a century of service and a network of Crosby’s convenience stores, fuel operations, and support teams, we’re committed to providing exceptional experiences for our employees and customers alike. Join a company that values honesty, trustworthiness, and a genuine focus on people.

Position Summary:
The HR Business Partner plays a key role in aligning human resources strategies with business goals to support organizational success. This position will work closely with our Crosby’s store operations teams—partnering with district managers, store managers, and associates to build strong relationships, promote a positive culture, and ensure consistent HR support in the field. The HR Business Partner will serve as a trusted advisor and resource, addressing employee relations matters, supporting talent development, and ensuring HR practices reflect company values and compliance standards.

Key Responsibilities:

Employee Relations

• Serve as the first point of contact for HR-related inquiries, providing guidance and resolution for employees and managers within Crosby’s store operations.
• Conduct thorough investigations into workplace issues and recommend fair, consistent solutions.
• Coach and support store and district leadership in addressing performance and behavioral matters.
• Promote a positive and respectful work environment aligned with company values.

Talent Management

• Partner with hiring managers and operations leaders to support recruitment, interviewing, and onboarding processes for store and field roles.
• Facilitate performance management cycles including goal setting, performance reviews, and employee development planning.

Learning & Development

• Identify training needs and coordinate professional development opportunities for store and field employees.
• Support employee growth through coaching, workshops, and development initiatives. 

Policy & Compliance

• Ensure consistent application of HR policies and compliance with all employment laws.
• Contribute to policy development, communication, and process improvement initiatives across the organization.

Data & Reporting

• Maintain accurate employee data and generate HR reports as needed.
• Use HR metrics and analytics to identify trends, support decision-making, and recommend improvements.

Culture & Engagement

• Champion The Reid Group’s core values: Honesty, Trustworthiness, Customer Focus, Team Spirit, Cost Consciousness, and Entrepreneurialism.
• Support engagement activities and initiatives that strengthen culture, inclusion, and employee satisfaction across Crosby’s stores.

Field Travel & Relationship Building

• Travel regularly to Crosby’s store locations to assess HR practices, support local teams, and ensure visibility and accessibility.
• Build and maintain strong relationships with district and store leaders to understand HR needs and implement effective solutions.
• Engage directly with associates to gather feedback, address concerns, and reinforce a positive workplace culture.
   

Benefits:

• Medical, Dental, and Vision Insurance
• Company-Paid Life Insurance and Short-Term Disability
• 401(k) with Company Match
• Profit Sharing
• Paid Time Off (PTO) and Paid Holidays
• Fuel Discounts
• Professional Development and Training Opportunities
• Mileage Reimbursement for Field Travel
• Supportive, team-oriented work environment

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.
• 3–5 years of progressive HR generalist or business partner experience.
• Strong knowledge of employment law, employee relations, and HR best practices.
• Excellent communication, interpersonal, and problem-solving skills.
• Proven ability to collaborate effectively with leaders at all levels.
• Proficiency in HRIS systems and Microsoft Office 365.
• Ability to travel regularly to store locations.

Salary : $65,000 - $70,000