What are the responsibilities and job description for the Field Service Technician - Redmond position at REIC?
Field Service Technician - Redmond, OR
About the Role
As a Field Service Technician at REIC Rentals, you'll be the go-to technical expert ensuring our rental equipment performs at its peak-whether in our Redmond, OR–based shop or out in the field. You'll play a hands-on role in supporting mission-critical operations across commercial, industrial, and construction job sites performing diagnostics, maintenance, and repairs on a wide variety of equipment. You're someone who thrives in challenging environments and delivers top-tier customer service no matter the conditions.
About Us
REIC Rentals is a trusted full-line equipment partner supporting major projects across North America. With 55 locations, we serve customers in Oil & Gas, Construction, Industrial, and Event sectors. We deliver high-performance equipment, expert technical support, and innovative, sustainable solutions that raise the bar in the rental industry.
Why Join Us
- Competitive pay with overtime opportunities
- Company vehicle and mobile phone provided
- Full benefits package: medical, dental, vision, 401(k) with match, PTO
- Ongoing technical training and career development
- Tuition/certification reimbursement program
- Employee referral bonuses
- Work with industry-leading equipment in a customer-focused, growing company
- Be part of a team that values safety, integrity, and getting the job done right
What You'll Do
- In-shop and in-field work supporting equipment maintenance and repairs
- Install, service, and repair a wide range of rental equipment, including gas and diesel-powered machinery, heating and cooling systems (HVAC), and light towers
- Travel locally-primarily within Central Oregon-to customer sites to troubleshoot and resolve issues across commercial, industrial, and construction job sites.
- Conduct preventative maintenance and repairs in both shop and field settings
- Read and interpret electrical schematics, hydraulic diagrams, and mechanical drawings
- Maintain detailed and accurate service records using mobile and digital tools
- Deliver professional, courteous customer support, including training operators on proper equipment use and care
- Collaborate with peers and escalate complex technical issues when necessary
- Always uphold the highest safety standards on-site and in the field
Schedule: Monday–Friday, 7:30 AM–4:00 PM; with overtime, weekends, and on-call as needed.
What You'll Bring
- 3 years of experience as a field technician in oilfield, construction, or heavy industrial settings
- Your own set of tools
- Proven ability to troubleshoot and repair gas, diesel, HVAC, hydraulic, and lighting systems
- Strong mechanical and electrical aptitude with hands-on experience across a diverse rental fleet
- Comfortable working in harsh weather and physically demanding environments
- Ability to read technical documentation, schematics, and apply diagnostic tools
- Excellent communication and customer service skills-you can clearly explain technical issues and build trust with customers
- CDL license is a plus
- Clean driving record (MVR will be reviewed)
- Must be 21 years of age
Join REIC Rentals - Where Expertise Meets Opportunity
We're not just renting equipment-we're building long-term partnerships with our customers. If you're a seasoned technician with broad equipment knowledge, a strong work ethic, and a customer-first attitude, we want you on our team.
REIC does NOT accept solicitation from outside recruiters or recruiting agencies.
REIC and all affiliates operate as drug-free environments, which includes marijuana. A pre-employment drug screening that tests for THC and other drugs, as well as a full background check, is required of all newly hired employees.
Salary : $35 - $38