What are the responsibilities and job description for the Billing Analyst - Hybrid position at Rehrig Pacific Company?
Purpose of Role
The Billing Analyst is responsible for performing a variety of customer invoicing support tasks, including accurate and timely customer billing, EDI invoicing functions, and end-of-month processes. This role will also identify opportunities for process improvements, assist with Billing SOP updates, and collaborate with internal departments to ensure smooth customer invoicing and account reconciliation.
Key Responsibilities
Customer Invoicing
- Complete daily, weekly, end-of-month, and customer ledger invoices and adjustments.
- Identify stalled orders and facilitate processing through the system.
- Correct outgoing EDI send failures and incoming EDI rejections.
- Meet end-of-month invoicing and task deadlines.
- Investigate and respond promptly to customer inquiries.
- Facilitate customer regrind credit and refund requests.
Process Improvement
- Identify opportunities to minimize downstream billing errors.
- Assist with updates to Billing SOPs.
Collaboration
- Work closely with Customer Service, Transportation, Accounts Receivable, and Tax Departments on invoicing matters.
- Support Account Specialists and Accounts Receivable teams with order entry reports for account reconciliation.
Qualifications
- 23 years of experience in Billing or Accounting functions.
- Bachelors degree in Accounting or a related field.
- Knowledge of Generally Accepted Accounting Principles (GAAP).
- Proficiency in MS Word and Excel (including vlookup and pivot tables).
- Experience with JD Edwards preferred.
- Familiarity with manufacturing environments is a plus.
- Strong ability to meet deadlines and work independently or collaboratively.
- Excellent verbal and written communication skills.
- Strong time management and analytical skills.
Why Rehrig Pacific?
Rehrig Pacific is a leading manufacturer of integrated sustainable solutions for the supply chain and environmental waste industries with a diverse customer list of industry leaders. We provide end-to-end solutions including returnable plastic products, delivery lifts and sleds, technology to track those assets, and a service team to ensure their longevity. Our team is dedicated to the values, mission, and unique culture within our organization that celebrates our people. We believe in fostering an environment where employees can be their authentic selves and know that they are viewed as integral members of the Rehrig Pacific Family.