Demo

Service Coordinator

Rehabilitation Support Services, Inc.
Poughkeepsie, NY Full Time
POSTED ON 12/18/2025
AVAILABLE BEFORE 4/16/2026

Job Title: Service Coordinator
Location: Poughkeepsie, NY

Job Type: Full-time

About Us:
Rehabilitation Support Services, Inc. (RSS) is a compassionate and caring organization dedicated to providing essential support for vulnerable members of our communities. Working at RSS is more than just a job – it’s a calling. As a Service Coordinator, you’ll be part of an inspiring team that changes lives every day. Join us and make a difference!

Hours & Benefits:

  • Work Schedule: 40 hours per week – Tuesday to Saturday (8:30 AM – 5:00 PM) or Sunday to Thursday (8:30 AM – 5:00 PM)
  • Overtime Pay & Holiday Double-Time Pay
  • Comprehensive Benefits: Medical, Dental, and Vision insurance available starting the 1st of the month after employment.
  • Retirement Plan: 401k with company contributions
  • Paid Time Off: Holidays, vacation, sick, and personal time
  • Extensive Paid Training Program
  • Mileage Reimbursement for travel

Requirements:

  • High School Diploma or equivalent
  • Valid NYS Driver’s License (required for most positions)
  • Successful clearance by the Justice Center and New York State Office of Children and Family Services Statewide Central Register Database Check

Key Responsibilities:
As a Service Coordinator you will:

  • Manage a Designated Caseload: Ensure the accurate and timely completion of all case documentation in the Agency’s electronic health record system.
  • Build Therapeutic Relationships: Establish and maintain a strong rapport with clients, encouraging and supporting them in meeting their personal service plan goals.
  • Teach & Evaluate Daily Living Skills: Help clients develop and improve essential daily living skills, offering guidance and monitoring their progress.
  • Empower Clients’ Decision-Making: Promote client autonomy by encouraging independent decision-making.
  • Advocate for Clients: Provide support with benefits applications, medical and clinical services, and assist with treatment-related needs.
  • Attend Meetings & Reviews: Participate in treatment and medication reviews, working collaboratively with clinical providers and clients.
  • Coordinate Medical & Mental Health Care: Monitor and support clients’ medical and mental health needs, ensuring consistent care.
  • Provide Crisis Intervention: Offer assistance as necessary in times of crisis, ensuring client safety and well-being.
  • Ensure Compliance with HIPAA: Maintain confidentiality and protect clients' civil liberties, rights, and property.
  • Supervise Self-Medication: Oversee clients’ self-medication processes and conduct weekly medication rotation runs.
  • Conduct Site Visits: Ensure housekeeping standards are met and monitor daily living skills during scheduled site visits.
  • Transport Clients: Ensure clients are transported to necessary appointments and services on time.
  • Facilitate Education & Support: Conduct relapse prevention groups, MICA education, and provide random drug screenings as required.
  • Collaborate Across Teams: Work with internal and external teams, including family members, behavioral health providers, and other collaterals.
  • Engage Clients in the Community: Facilitate participation in community activities and assist with moving clients in and out of apartments when necessary.
  • Attend Meetings: Participate in scheduled staff and supervisory meetings, contributing to the ongoing development of the program.
  • On-Call Responsibilities: Provide on-call support as needed to ensure continuous care.

Why Join RSS?

  • Make a Difference: You’ll directly impact the lives of individuals and families, helping them build a better future.
  • Comprehensive Support: Receive thorough training and ongoing professional development.
  • Collaborative Environment: Be part of a team that values respect, growth, and community.
  • Stability & Security: As an essential business, RSS has remained operational during challenging times.

How to Apply:
Submit your resume and salary expectations to apply for this immediate opportunity. The interview process will include virtual and onsite interviews, with all safety protocols strictly followed.

Equal Opportunity Employer:
RSS is committed to diversity and inclusion, actively recruiting candidates from all backgrounds. We offer equal opportunities for all applicants

Job Type: Full-time

Pay: $16.00 - $18.40 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Paid time off
  • Retirement plan
  • Vision insurance

Schedule:

  • 10 hour shift
  • 8 hour shift

License/Certification:

  • Driver's License (Required)

Work Location: In person

Job Type: Full-time

Pay: $16.00 - $18.40 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Education:

  • High school or equivalent (Preferred)

License/Certification:

  • Driver's License (Required)

Work Location: In person

Salary : $16 - $18

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