What are the responsibilities and job description for the Client Case Coordinator position at Rehabilitation Support Services, Inc.?
Job Title: Case Coordinator Ulster Treatment Apartment Program
Location: Saugerties, NY
Job Type: Full-time
About Us:
Rehabilitation Support Services, Inc. (RSS) is a compassionate and caring organization dedicated to providing essential support for vulnerable members of our communities. Working at RSS is more than just a job – it’s a calling. As a Case Coordinator, you’ll be part of an inspiring team that changes lives every day. Join us and make a difference!
Hours & Benefits:
- Work Schedule: 40 hours per week – Tuesday to Saturday (8:30 AM – 5:00 PM) or Sunday to Thursday (8:30 AM – 5:00 PM)
- Overtime Pay & Holiday Double-Time Pay
- Comprehensive Benefits: Medical, Dental, and Vision insurance available starting the 1st of the month after employment.
- Retirement Plan: 401k with company contributions
- Paid Time Off: Holidays, vacation, sick, and personal time
- Extensive Paid Training Program
- Mileage Reimbursement for travel
Requirements:
- High School Diploma or equivalent
- Valid NYS Driver’s License (required for most positions)
- Successful clearance by the Justice Center and New York State Office of Children and Family Services Statewide Central Register Database Check
Key Responsibilities:
As a Case Coordinator for our Ulster Treatment Apartment Program (ULTAP), you will:
- Manage a Designated Caseload: Ensure the accurate and timely completion of all case documentation in the Agency’s electronic health record system.
- Build Therapeutic Relationships: Establish and maintain a strong rapport with clients, encouraging and supporting them in meeting their personal service plan goals.
- Teach & Evaluate Daily Living Skills: Help clients develop and improve essential daily living skills, offering guidance and monitoring their progress.
- Empower Clients’ Decision-Making: Promote client autonomy by encouraging independent decision-making.
- Advocate for Clients: Provide support with benefits applications, medical and clinical services, and assist with treatment-related needs.
- Attend Meetings & Reviews: Participate in treatment and medication reviews, working collaboratively with clinical providers and clients.
- Coordinate Medical & Mental Health Care: Monitor and support clients’ medical and mental health needs, ensuring consistent care.
- Provide Crisis Intervention: Offer assistance as necessary in times of crisis, ensuring client safety and well-being.
- Ensure Compliance with HIPAA: Maintain confidentiality and protect clients' civil liberties, rights, and property.
- Supervise Self-Medication: Oversee clients’ self-medication processes and conduct weekly medication rotation runs.
- Conduct Site Visits: Ensure housekeeping standards are met and monitor daily living skills during scheduled site visits.
- Transport Clients: Ensure clients are transported to necessary appointments and services on time.
- Facilitate Education & Support: Conduct relapse prevention groups, MICA education, and provide random drug screenings as required.
- Collaborate Across Teams: Work with internal and external teams, including family members, behavioral health providers, and other collaterals.
- Engage Clients in the Community: Facilitate participation in community activities and assist with moving clients in and out of apartments when necessary.
- Attend Meetings: Participate in scheduled staff and supervisory meetings, contributing to the ongoing development of the program.
- On-Call Responsibilities: Provide on-call support as needed to ensure continuous care.
Why Join RSS?
- Make a Difference: You’ll directly impact the lives of individuals and families, helping them build a better future.
- Comprehensive Support: Receive thorough training and ongoing professional development.
- Collaborative Environment: Be part of a team that values respect, growth, and community.
- Stability & Security: As an essential business, RSS has remained operational during challenging times.
How to Apply:
Submit your resume and salary expectations to apply for this immediate opportunity. The interview process will include virtual and onsite interviews, with all safety protocols strictly followed.
Equal Opportunity Employer:
RSS is committed to diversity and inclusion, actively recruiting candidates from all backgrounds. We offer equal opportunities for all applicants
Job Type: Full-time
Pay: $16.00 - $18.40 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $16 - $18