Office Assistant

Responsibilities

• Answer incoming phone calls, respond to emails & direct inquiries to the appropriate personnel
• Greet visitors and provide professional customer service
• Maintain & organize physical & electronic files, documents & records.
• Schedule appointments, meetings & other office activities
• Maintain all CARF & STATE report binders.
• Coordinate log reviews, supervision, and chart reviews with Clinical Manager.
• Perform weekly Quality Assurance checks.
• Conduct regular inspections and drills, ensuring proper documentation and filing.
• Assist Clinical Manager with insurance-related tasks, managing client referrals and scheduling of assessments.
• Handle insurance verification and authorizations.
• Submit community staff timesheets to payroll.
• Maintain client charts and office supplies.
• Adhere to all safety rules and complete annual training.
• Perform other office duties as assigned.

Qualifications

• High School diploma or higher.
• Proficiency in computer usage and data entry.
• Excellent written and verbal communication skills.
• Strong interest in the health and welfare of others, particularly individuals with mental disabilities.
• Exceptional organizational skills and time management abilities.
• Professional dress and demeanor.

Benefits:

Experience and License Requirements

• Basic computer operating knowledge
• Customer Service
• High School Diploma
• Microsoft Office
• Organizational & time management skills