What are the responsibilities and job description for the WORKA Inside Sales agent position at Regus Management Group, LLC?
IWG is the World's largest provider of flexible workplace solutions. Established in 1989, and based in Luxembourg, the company offers a wide range of products and services which allow individuals and companies to work however, wherever, and whenever they need to. IWG is listed on the London Stock Exchange and is a part of the FTSE 250.
Although we operate in over 100 countries, 900 cities and 3,300 locations, we're still expanding rapidly. In fact, we're currently opening over 2 new centers every day, achieving over 20% year-on-year growth.
We achieve our outstanding results through our people. It is our customer focused people who are making business happen. They are behind our fantastic success and incredible growth.
The Role
Worka Sales Representative
Worka currently has several openings for Inside Sales Representatives working within our Global Sales Teams. The key purpose of this role is to handle incoming and outcoming calls, chats or emails to present our products, workspaces, and services to our new and existing customers to help them find the right solution for their business.
Key responsibilities
- Proactively reaching out to all workspace enquiries Worka receives
- Qualification of enquiries by understanding the company and requirement
- Propose and book tours based on company needs and available operators in the Worka network
- Client follow up at pre/post viewing stages
- Guide customer to a decision-making point and ensure a deal is closed with one of the operators
- Work closely together with the Worka sales managers in the Field
- Develop key commercial relationships with the operators over the phone
- Staying connected with operators throughout the post deal cycle to successfully close deals
- Responsible for hitting daily KPIs, including call and deal targets
- Planning time effectively to prioritize development of target sales
- Can work through volume workstreams to balance busy periods
What you'll bring
We're seeking dynamic individuals who thrive in a fast-paced, results-driven environment. The ideal candidate will have:
- Education: High school diploma or equivalent (Bachelor's degree in Business, Marketing or related fields is a plus)
- Experience: a minimum of 2 years of experience in an inside sales, customer service or business development role
- Skills:
- Native Speaker: Fluent in the local language and English, with excellent written and verbal communication skills
- Strong listening and problem-solving abilities
- Eagerness to learn and develop yourself
- Confidence in using CRM systems (Microsoft Dynamics) and basic office software
- Customer-focused mindset and a goal-oriented approach
- Ability to multitask and prioritize in a fast-pacing environment
- Pay $16.50 Hourly, $45-$55K avg total comp.
Documents
- Inside Sales Account Manager template.docx
"Regus is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination or harassment in employment based on your actual or perceived: ancestry, age, color, disability (physical and mental, including HIV and AIDS, genetic information, gender (including gender identity or expression), marital status, medical condition, genetic characteristics, cancer or a record or history of cancer, military or veteran status, national origin (includes language use restrictions), race, religion (includes religious dress and grooming practices, sex (includes pregnancy, childbirth, breastfeeding and/or related medical conditions), sexual orientation or any other consideration protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any Team Member, including supervisors and co-workers.
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