WORKA Inside Sales agent

IWG is the World’s largest provider of flexible workplace solutions. Established in 1989, and based in Luxembourg, the company offers a wide range of products and services which allow individuals and companies to work however, wherever, and whenever they need to. IWG is listed on the London Stock Exchange and is a part of the FTSE 250.

Although we operate in over 100 countries, 900 cities and 3,300 locations, we’re still expanding rapidly. In fact, we’re currently opening over 2 new centers every day, achieving over 20% year-on-year growth.

We achieve our outstanding results through our people. It is our customer focused people who are making business happen. They are behind our fantastic success and incredible growth.

The Role

Worka Sales Representative

Worka currently has several openings for Inside Sales Representatives working within our Global Sales Teams. The key purpose of this role is to handle incoming and outcoming calls, chats or emails to present our products, workspaces, and services to our new and existing customers to help them find the right solution for their business.

Key responsibilities

• Proactively reaching out to all workspace enquiries Worka receives
• Qualification of enquiries by understanding the company and requirement
• Propose and book tours based on company needs and available operators in the Worka network
• Client follow up at pre/post viewing stages
• Guide customer to a decision-making point and ensure a deal is closed with one of the operators
• Work closely together with the Worka sales managers in the Field
• Develop key commercial relationships with the operators over the phone
• Staying connected with operators throughout the post deal cycle to successfully close deals
• Responsible for hitting daily KPIs, including call and deal targets
• Planning time effectively to prioritize development of target sales
• Can work through volume workstreams to balance busy periods

What you’ll bring

We’re seeking dynamic individuals who thrive in a fast-paced, results-driven environment. The ideal candidate will have:

• Education: High school diploma or equivalent (Bachelor’s degree in Business, Marketing or related fields is a plus)
• Experience: a minimum of 2 years of experience in an inside sales, customer service or business development role
• Skills:
• • Native Speaker: Fluent in the local language and English, with excellent written and verbal communication skills
  • Strong listening and problem-solving abilities
  • Eagerness to learn and develop yourself
  • Confidence in using CRM systems (Microsoft Dynamics) and basic office software
  • Customer-focused mindset and a goal-oriented approach
  • Ability to multitask and prioritize in a fast-pacing environment
  • Pay $16.50 Hourly, $45-$55K avg total comp.