IT Technical Project Lead

The IT Technical Project Lead (TPL) leads the end-to-end delivery of technology initiatives by owning scope, schedule, budget, resources, and communications across business and technical teams. This role combines delivery leadership (coordination and oversight) with hands-on technical leadership (design coordination and review) to ensure initiatives are executed with operational rigor—including change management, release coordination, and service transition to steady-state support. The project portfolio includes AI-enabled solutions as a primary focus area, along with Microsoft 365 and cloud services and data governance initiatives.

Key Responsibilities (IT Ops / ITIL-aligned)

• Own end-to-end delivery from intake through closeout: define objectives, scope, success metrics, deliverables, milestones, dependencies, resourcing, and budget/costs.
• Manage execution cadence: develop and maintain the integrated project plan, facilitate working sessions, document decisions/actions, and drive timely delivery of commitments.
• Run project governance and controls: maintain visibility through risk/issue tracking (and related assumptions/dependencies), escalate appropriately, and drive mitigation and resolution to closure.
• Provide technical delivery leadership (light design/review): coordinate technical design, drive solution decisions with IT SME’s, and review implementation plans (designs, runbooks, cutover steps) to ensure operational, security, and support readiness.
• Lead release, change, and service transition (ITIL-ish): coordinate vendors/partners and cross-functional handoffs, manage CAB-ready change records/approvals, and execute release/cutover planning (communications, maintenance windows, deployment checklists, and hyper-support)
  
  

Types of Projects Supported (Examples):

• AI-enabled solutions and automation initiatives (e.g., controlled rollout of enterprise AI tools, AI-assisted workflow pilots, agentic automation use cases, and governance-led enablement)
• Data Governance initiatives (e.g., data security and compliance controls, information protection, approved data-source governance, analytics/BI enablement such as Power BI reporting, and data access governance)
• Microsoft technology initiatives (Microsoft 365, Active Directory, Azure, Exchange, collaboration and productivity services)
  
  

Required Qualifications:

• 3 years of experience leading or coordinating projects in a corporate IT environment
• Strong skills in planning, budgeting, risk management, stakeholder management, and end-to-end solution delivery
• Demonstrated ability to lead cross-functional technical teams and communicate effectively with technical and non-technical stakeholders
• Executive-level written and verbal communication skills with the demonstrated ability to distill complex, technical concepts into accessible, business-focused strategic narratives for all levels of the organization, including the C-suite
  
  

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