What are the responsibilities and job description for the Supervisor, Central Processing & Distribution (2702) position at REGIONAL ONE HEALTH?

JOB SUMMARY

Supervises the activities of Central Processing and Distribution functions during assigned shift to ensure the efficient and accurate preparation and delivery of sterilized and non-sterilized medical supplies, instruments and equipment to the operating rooms, labor and delivery, GI Lab, emergency department, patient care units and affiliated Clinics, and all serviced areas.

Key Job Responsibilities

Essential Function

Apprises Manager of all activities, pertinent changes in internal/external market, threats, and opportunities in a timely and anticipatory manner and presents action plans for immediate implementation/approval.

Maintains current awareness of customer's needs and meets standards and requirements in preparation and delivery of sterilized and non-sterilized medical supplies to the operating rooms, labor and delivery, GI Lab, emergency department, patient care units and affiliated Clinics. Communicates routinely with leadership in areas serviced and troubleshoots daily activity to provide efficient, quality customer service.

Coordinates, plans and supervises CPD activities to ensure the smooth flow of operations in the supply, processing and distribution of medical and patient care supplies and equipment.

Plans work schedules to provide adequate CPD support at all times. Schedules work to ensure requests have been completed in an efficient and timely manner according to current departmental standards, priorities, surgery schedules.
Assigns employees and monitors daily workflow on the basis of operating room schedule, customer needs and request for services (fax, telephone and computer) to ensure that workload is carried out through individual or cooperative activities; sets priorities and redirects employees to other tasks as the need arises.
Oversees the work of CPD personnel and instructs them in performing technical duties such as decontamination, prep and packaging, sterilization, and distributing medical and patient care equipment and supplies.
Performs rounds within CPD areas and Operating Room to assess service levels and conduct quality control inspections to ensure that activities/procedures are performed timely and in accordance with established standards, practices, policies and regulatory requirements.
Monitors workflow and verifies that required tasks have been performed as required.
Demonstrates knowledge of CPD processes and technical skills needed to maintain daily operations and makes decisions which utilize resources effectively to ensure staff meets daily productivity levels as necessitated by staffing, OR schedule and departmental needs.

Works collaboratively with CPD/surgery/medical staff, hospital personnel and others to integrate department activities and the coordination and communication of CPD services in a customer responsive/professional manner, in compliance with iRESPECT standards and promoting patient/customer satisfaction.

Essential Function

Serves as a resource person for department staff and surgery; exchanging information with nursing/surgical staff and physicians.
Keeps customer informed of anticipated issues, delays, and addresses all concerns; answers inquiries and resolves operational problems; communicates and interprets policies, procedures and standards of practices; documents resolutions and communicates with applicable parties to ensure that operational issues are handled and resolved in a timely manner. Informs Manager of any problems which cannot be resolved or require intervention
Maintains safety, environment and regulatory standards and practices. Investigates and prepares reports on accidents and other incidents involving staff.
Works collaboratively with the CPD, OR and hospital personnel staff and promotes a team approach to patient care.
Request assistance and coordinate training/in-services with Educator or Operating Room Resource Coordinator as needed to enhance staff knowledge and skill level in services provided.

Maintains required department records, reports and files for administrative and compliance purposes. .

Utilizes computer to enter/format/retrieve data and generate reports.
Prepares correspondence and database reports as requested.
Organizes and maintains required work orders, logs, service request, records/reports and files.
Participates in obtaining statistical information for administrative, operational and regulatory purposes and trend analysis

Applies cost effective measures and utilizes defined departmental procedures to allocate resources related to manpower, supplies and inventory.

Assists in development and maintenance of department’s budget.
Assists in the establishment, review and implementation of standard inventory/supply levels to meet customer needs.
Assists with maintenance and care of department equipment.
Maintains and updates inventory stock to keep Days in Inventory below set goal; checks for expired products monthly; works with vendors to replace expired products, when possible.

Supervises, develops and motivates direct reports to ensure that a capable, productive staff exists in department.

Assists in selecting staff. Supervises and develops staff to meet requirements set forth in department plan.
Instructs or assigns new employees to others for in-service instruction and orientation.
Supervises assigned students.
Provides in-services and training opportunities for staff.
Initiates personnel actions as required. Follows up with Manager regarding performance evaluation, disciplinary action and other employee issues.

Collects and records required data into computer system.

Verifies that all charges and supply codes are entered accurately and are recorded daily in order to initiate the billing process.
Performance of data entry is in accordance with established guidelines as evidenced by random audits, edited reports or identified trends that directly compromise the charge module/database.

Reviews financial reports and other data sources to ensure that supply charge systems function properly to provide accurate and timely flow of billing information.

Corrects, updates, and transmits data to ensure that accurate information is maintained at all times. Revises and updates billing codes within hospital charge master.

Completes required continuous training and education, including department specific requirements to maintain knowledge of CPD practices and compliance policies. Responds to problems/opportunities to improve work environment and participates in unit based performance improvement activities.

Physical Demands

A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Physical Demand	N/A	Rarely	Occasionally	Frequently	Constantly	Weight
Standing					X
Walking					X
Sitting		X
Lifting			X
Carrying			X
Pushing			X
Pulling			X
Climbing			X
Balancing			X
Stooping				X
Kneeling				X
Crouching				X
Crawling			X
Reaching			X
Handling					X
Grasping					X
Feeling					X
Talking					X
Hearing					X
Repetitive Motions				X
Eye/Hand/Foot Coordination				X

Qualifications:

Education

Education Level

Education Details

Required/ Preferred

Work Experience

Experience

Experience Details

Required/ Preferred

Minimum 2 years experience

as a SPD/Central Supply Technician with a minimum of one (1) year in a leadership role

Required

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Supervisor, Central Processing & Distribution (2702)

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