An employee at this level is required to perform some or all of the following duties, which do not include all tasks to be performed:

·Direct the day-to-day operations of the organization

·Provide strategic leadership, supervision, and consultation for the organization

·Oversee development of policies and procedures

·Oversight of the following areas

oData Management

oProvider Network Management

oSUD programs

·Supervision of the following positions and oversight of their respective areas

oChief Clinical Officer

·Master’s Degree

·Five years of management experience working at Pre-Paid Inpatient Health Plan (PIHP) and/or Community Mental Health (CMH)

·Ten years of experience working at PIHP and/or CMH

·Experience leading Quality Assessment and Performance Improvement Programs

·Experience in Quality Improvement efforts, Quality Management, and Data Analytics

·Experience with MDHHS audits regarding waiver services, SUD services, Performance Improvement Projects, Compliance with the Balanced Budget Act, and Validation of Performance Measures

·Demonstrated knowledge of State of Michigan Medicaid Provider Manual

·Demonstrated knowledge of MDHHS-PIHP contract language

·Excellent organizational skills

·Excellent writing skills

·Demonstrated knowledge of Microsoft Word, Excel, and Power Point

·Ability to exercise some flexibility in problem solving, when expected results are clear and generally set by others, provided certain outcomes are avoided

·Ingenuity is required to adapt, alter, or improvise alternatives when unexpected situations occur

·Ability to exercise discretion and some flexibility in selecting an optimal solution from established alternatives to obtain the desired outcome

·Ability to use or exert influence in a work process

·Ability to be a “work leader” (of a person or function), or advise others

·Ability to provide, exchange, or explain information which conveys an opinion or evaluation of the facts or analyses

·Ability to develop and/or maintain effective work relationships with new, established, or non-receptive individuals/organizations through tact, diplomacy, and persuasion

·Valid State of Michigan Driver’s License

·Must have access to transportation