Lead Pharmacy Delivery Driver

Description

Position Summary

ReGenesis Health Care is seeking a dependable and highly organized Lead Pharmacy Delivery Driver to support the daily operations of our pharmacy delivery services.

The Lead Pharmacy Delivery Driver serves as the primary operational lead for pharmacy delivery activities and helps ensure medications and pharmacy-related products are delivered safely, accurately, securely, and on schedule. This position coordinates daily delivery routes and driver assignments, assists other delivery drivers with operational questions, supports training and onboarding, and helps resolve routine delivery issues.

The Lead Pharmacy Delivery Driver also supports the safe and reliable operation of pharmacy delivery vehicles by monitoring vehicle condition, maintenance needs, safety inspections, registrations, insurance documentation, and other fleet requirements.

This is a lead position and does not have formal supervisory or direct-report responsibilities unless specifically assigned by management.

Great pay up to $25.00 per hour based upon experience and full-time benefits.

Duties and Responsibilities

• Serve as the day-to-day operational lead and primary resource for pharmacy delivery drivers.
• Coordinate daily delivery schedules, routes, driver assignments, and coverage in collaboration with pharmacy management.
• Assist with training and onboarding new and existing pharmacy delivery drivers on delivery procedures, safety requirements, customer service expectations, medication security, and confidentiality.
• Provide guidance and support to delivery drivers regarding routes, delivery procedures, and operational issues.
• Perform pharmacy deliveries as needed to support daily operations and ensure appropriate coverage.
• Ensure medications and pharmacy-related products are transported safely and securely in accordance with ReGenesis Health Care policies and applicable requirements.
• Help monitor delivery progress to support timely deliveries and appropriate handling of medications.
• Maintain and review accurate delivery records, signatures, documentation, and chain-of-custody information when required.
• Protect patient information and maintain confidentiality in accordance with HIPAA and organizational policies.
• Communicate professionally with pharmacy staff, patients, caregivers, healthcare facilities, and other recipients regarding delivery schedules and concerns.
• Assist with resolving delivery delays, missed deliveries, damaged packages, routing problems, and other routine delivery issues, escalating significant concerns to pharmacy management when appropriate.
• Coordinate with pharmacy management regarding urgent, specialty, refrigerated, or time-sensitive medication deliveries.
• Ensure temperature-sensitive medications are transported and documented according to established procedures.
• Monitor pharmacy delivery vehicles for cleanliness, condition, fuel levels, routine maintenance, and required documentation.
• Help coordinate vehicle maintenance, inspections, repairs, registrations, and insurance documentation as directed.
• Conduct or document routine vehicle safety checks and promptly report mechanical or safety concerns.
• Promote safe driving practices and compliance with ReGenesis Health Care transportation and vehicle policies.
• Assist management with monitoring delivery operations, driver coverage, attendance concerns, and compliance with established delivery procedures.
• Review delivery logs and operational documentation for accuracy and completeness.
• Promptly report accidents, medication delivery discrepancies, security concerns, vehicle problems, and other incidents to appropriate management.
• Assist in developing efficient delivery routes and identifying opportunities to improve productivity, service, and delivery costs.
• Maintain all licenses, certifications, and driver qualifications required for the position.
• Maintain a professional appearance and demeanor and represent ReGenesis Health Care positively in the community.
• Provide excellent customer service during every patient and community interaction.
• Perform other duties as assigned by pharmacy or organizational management.
  
  

Requirements

• Required Qualifications
• High school diploma or GED.
• Valid driver's license with an acceptable driving record.
• Ability to meet ReGenesis Health Care driver eligibility and applicable insurance requirements.
• Previous delivery, transportation, logistics, courier, or similar work experience.
• Strong organizational and time-management skills.
• Excellent customer service and communication skills.
• Ability to maintain confidentiality and appropriately handle protected patient information.
• Ability to safely and accurately follow delivery procedures and instructions.
• Ability to work independently and as part of a team.
• Strong problem-solving skills and sound judgment.
• Ability to prioritize assignments and adapt to changing delivery needs.
• Dependable attendance and punctuality.
  

Preferred Qualifications

• Associate degree or two-year degree.
• Previous pharmacy, healthcare, medical courier, or prescription delivery experience.
• Previous experience serving in a lead or senior delivery role.
• Knowledge of pharmacy delivery and medication-handling procedures.
• Familiarity with HIPAA and patient privacy requirements.
• Experience with GPS navigation, route-management software, delivery tracking systems, or pharmacy software.
• Experience handling refrigerated or temperature-sensitive medications.
• Knowledge of basic fleet and vehicle maintenance procedures.
• Experience training or assisting other drivers.
• Strong leadership, teamwork, coaching, and conflict-resolution skills.
  
  

Summary

Why Join ReGenesis Health Care?

ReGenesis Health Care is a community-focused healthcare organization committed to improving access to high-quality, patient-centered healthcare. As a Lead Pharmacy Delivery Driver, you will play an important role in helping patients receive medications safely, conveniently, and reliably.

This position provides an opportunity to combine delivery, logistics, customer service, and leadership skills while supporting patients and communities throughout the area.

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