What are the responsibilities and job description for the Sales Operations Coordinator position at Regal Professional Services?
Job description:
The Commercial Development Coordinator/Specialist plays a key role in supporting commercial operations, sales analytics, intercompany coordination, and cross-functional project execution. This position provides visibility into commercial performance, ensures accurate data and reporting, supports growth initiatives, and serves as a critical communication link between Planning, Customer Service, and Sales.
Key Responsibilities
- Coordinate commercial projects and growth initiatives across Sales, Engineering, Operations, Finance, and Product Line teams.
- Develop and maintain sales, backlog, intercompany, and market performance dashboards; ensure data accuracy in SAP, CRM, and reporting tools.
- Manage and coordinate intercompany sales transactions, documentation, KPIs, and alignment with corporate procedures.
- Analyze market, product, and competitor data to support commercial strategy and decision-making.
- Manage and route website-generated sales leads; track conversion metrics and digital inquiry trends.
- Support marketing and sales initiatives, including product documentation, training materials, and executive presentations.
- Act as the communication bridge between Planning and Customer Service, providing clear production plan updates and delivery visibility.
- Support continuous improvement initiatives and optimization of commercial systems and processes.
- Coordinate customer-facing training courses and related logistics.
Qualifications
- Bachelor’s degree in Engineering, Business, Finance, Supply Chain, or related field.
- 3–5 years of experience in commercial operations, sales analytics, project coordination, or customer-facing sales/support roles.
- Strong analytical and technical skills; intermediate to advanced Excel proficiency required.
- Experience with SAP, CRM systems, and business reporting tools.
- Excellent communication, organization, and cross-functional collaboration skills.
Preferred Qualifications
- Engineering degree with Power Systems emphasis (BSEE preferred).
- Experience with e-commerce, digital content, or online lead management.