What are the responsibilities and job description for the Customer Service Representative position at Regal Car Sales and Credit?
ABOUT US:
Regal Car Sales and Credit is a Buy Here Pay Here Car Dealership with over 30 years in business. We pride ourselves on a no hassle, customer first experience and that's where you come in! With 14 locations across Oklahoma and Missouri we offer a family style atmosphere with internal advancement opportunities.
JOB DESCRIPTION:
As a Regal Car Sales and Credit Customer Service Representative your job will be to assist our customers from start to finish as they select their next vehicle. Your responsibilities will include:
- Building and Maintaining Open, Honest, and Timely Communication with our Customers whether via Phone, Text, E-mail, or In-Person
- Demonstrate Excellent Phone Skills
- Assist Customers with the Application and Qualification Processes
- Communicate to Customers the Requirements to Purchase a Vehicle with Regal Car Sales and Credit
- Maintain Your Active Customer Database within our Company-Wide CRM Software
- Attend to Your Own Follow-Ups, Schedule Customer Appointments, and Respond to Electronic Leads as Needed.
- Demonstrate Excellent Face-to-Face Communication Skills
- Maintain Paperwork as Necessary for Customers
- Maintain a Good Driving Record
BENEFITS:
- Medical and Health Savings Account with Company Match
- Dental and Vision Plan Options
- 401K Plan with Company Match up to 6%
- Company Paid $10,000 Life Insurance Policy
- AFLAC Supplemental Insurance Options
- Vehicle Purchase Plan
- 12 Paid Days Off Annually
- Tuition Assistance
ADDITIONAL REQUIREMENTS:
Must have a VALID State Driver's License and a Good Driving Record
Must be Willing to Work a 40 Hour Work-Week
No experience required.
If you are interested in this position, apply online at www.regalcars.com, or go to 800 S. Glenstone Springfield, MO 65802 to apply in person.