What are the responsibilities and job description for the Sales Support Administrator position at RefrigiWear, Inc.?
Join the RefrigiWear Team!
RefrigiWear, a leader in cold-weather workwear and gear, is seeking a highly organized, analytical, and customer-focused Sales Support Administrator to support our fast-growing Sales division. In this vital role, you'll serve as the key liaison between our sales team, clients, and internal departments-helping ensure accuracy, efficiency, and a world-class customer experience.
If you enjoy working with data, supporting cross-functional teams, and coordinating events and projects, this role is a great fit for you.
This position will work in our Alpharetta or Dahlonega Location.
ABOUT REFRIGIWEAR, INC.
RefrigiWear, Inc. is the industry's leading manufacturer of insulated industrial workwear, accessories, and person-protective equipment for subzero temperatures, inclement weather, and low-visibility environments. Our gear is tougher than the conditions our clients face and can help to tackle any job - and we mean any job. We eat, sleep, and breathe our purpose - creating better products for working in the cold and other harsh conditions. RefrigiWear helps get the job done, whatever the weather! That's our company promise and why we've earned the trust of millions of industrial workers over the years.
We have a strong family culture where employees come first. That's why we offer competitive pay, great benefits, and even better perks! Plus, to keep things fun, we hold several employee social events each year and have a fantastic work-life balance.
If you enjoy working with data, supporting cross-functional teams, and coordinating events and projects, this role is a great fit for you.
What You'll Do
As a Sales Support Administrator, you play a central role in enhancing sales efficiency and ensuring seamless alignment across the organization. You will:
- Support the sales team by administering RFPs, RFQs, RFIs, pricing requests, and sales analysis.
- Work closely with Finance, Marketing, and Customer Service to align sales processes with broader business goals.
- Use your advanced Excel skills to run reports, evaluate sales performance, and help maintain accurate sales compensation data.
- Manage accurate pricing and item information across customer e-procurement systems, serving as a key point of contact for internal teams and customers.
- Help maintain and organize sales data, ensuring accuracy and consistency across platforms.
- Coordinate and execute special events and sales meetings, including lodging, transportation, team-building activities, and vendor partnerships.
- Track contract progress and special pricing opportunities to support sales pipeline visibility.
- Represent RefrigiWear with a positive, friendly, and professional tone in all interactions.
What You Bring
- 3-5 years of experience in Sales Support, Customer Service, or an administrative role.
- A relevant college degree (preferred).
- Strong analytical, organizational, and communication skills.
- Highly proficient in Microsoft Excel; advanced reporting skills strongly preferred.
- Experience with NetSuite is a plus.
- Ability to travel for required company events (approximately 10%).
- A collaborative attitude and a passion for supporting both internal teams and customers.
Are you well-versed in how a sales team operates? Are you an analytical and organized problem-solver who manages time wisely? Are you self-directed and results-oriented? If so, you may be the perfect Sales Administrative Support for our team!
ARE YOU READY TO JOIN OUR SALES TEAM?
If you feel you'll be perfect as our full-time Sales Support Administrator, apply now using our initial 3-minute, mobile-friendly application.
Drug Free Workplace
Equal Opportunity Employer
Salary : $65,000 - $70,000