Sales Administrator

About the Role: We are looking for a warm, detail-oriented, and organized Sales Administrator to be the front-line face of the company of Academy Fence. This role is central to ensuring smooth communication between our customers and operations team. No fence experience required – just bring your positive energy and eagerness to learn.

About Academy Fence: Academy Fence is one of Georgia’s premier fence builders, serving both the retail homeowners and production home builders with top-notch service and superior quality.

Role Summary:

Position title: Sales Administrator

Location: Winder, GA

Reports to: President (Zach Lewallen)

Start date: Dec 1, 2025 (or later)

Position type: Full time

Pay: $60k salary $5-10k bonus

Benefits: Health insurance, PTO (3 weeks holidays)

Key Responsibilities:

Professionally and warmly speak with and schedule our customers

• Answer customer calls with a warm and professional demeanor
• Manage incoming customer inquiries, screen leads, and gather project details
• Provide finalized quotes, collect contract signatures, and collect down payments
• Keep customers updated on estimates, proposals, and project timelines
• Provide exceptional customer service that reflects our values

Support sales and operations teams

• Move leads efficiently through the sales process by scheduling estimate appointments and working with our operations team to schedule job activity, flagging issues as needed
• Maintain accurate records of quotes, job details, crew schedules, and project status to support reporting and sales tracking through our CRM
• Prepare, verify, and distribute job packets and information to operations and field crews
• Complete and submit 811 utility locate requests to ensure safe excavation before job start
• Coordinate between sales, customers, and operations to keep projects on track

Qualifications:

Warm and engaging personality | "People person" - You'll be the first impression customers have of our company. Your naturally positive, friendly energy sets the tone for everything we do.

Detail-oriented | "Gets it right" - This role involves managing contracts, payments, and job details. Accuracy matters, and you take pride in getting things right the first time.

Highly organized | "On top of it" - You're managing multiple leads, appointments, and follow-ups simultaneously. You naturally keep things organized and nothing falls through the cracks.

Tech-savvy | "Eager to learn new systems" - We're implementing new CRM and sales tracking software. You're comfortable with technology and excited to adopt new tools that make us more efficient.

Skills and Qualifications:

• Strong communicator with a confident, professional, and warm demeanor
• Comfortable learning and using digital tools (Microsoft Excel, Google calendar, CRM systems, Trello, etc.)
• Ability to manage payments and handle financial transactions with accuracy
• Desire to interface internally and externally, communicating with both customer and other team members at Academy Fence
• High school diploma required; college degree a plus but not required

Our values:

Make it right: We strive to ensure every job is done correctly, even if it requires a second effort.

Integrity: We do what we say we are going to do, when we say we are going to do.

All hands-on deck: Everyone in the company, from yard manager to CEO, works hard. No job is too small or too big for anyone.

Apply: Please submit a resume and answers to the following questions via email to Owen and Zach:

Owen@southstoneholdings.com

Zach@AcademyFenceBrokers.com

Questions (2 sentences or less per question)

·      Why are you interested in this role?

·      What’s one area in your life where you’re well organized?

·      What is a time when you provided exceptional customer service?

·      What’s your ideal start date?

·      What is your favorite soda?