What are the responsibilities and job description for the Packing Associate position at Refreshed Tech?
Job Title: Packing Associate Department:Shipping
Reports to:Shipping Manager/Lead FLSA Status:Hourly, Non-Exempt
Job Summary:
As a Packing Associate, your primary responsibility is to ensure the accurate and timely processing of orders for shipment to customers. You will work closely with other team members to meet productivity goals while maintaining high-quality standards and providing exceptional service.
Essential Duties, Functions and Responsibilities:
Process customer orders through the fulfillment system accurately and efficiently.
Prepare items for shipment by selecting appropriate packaging materials, carefully packing products, and affixing correct shipping labels.
Perform quality checks on outgoing orders to ensure accuracy, completeness, and proper packaging to meet customer expectations.
Maintain accurate records of shipments, including tracking numbers, carrier information, and any special handling instructions.
Follow all safety protocols and adhere to shipping regulations, including proper handling of hazardous materials if applicable.
Ensure the proper functioning of shipping equipment, such as scales, label printers, and tape dispensers, and report any maintenance needs.
Collaborate with team members across various departments, such as order fulfillment, customer service, and warehouse, to resolve any order-related issues or customer inquiries.
Assist with any other tasks on an as-needed basis.
Competencies/Skills/Abilities:
Required Education and Experience:
Excellent verbal and communication skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Ability to prioritize tasks to hit packing goals.
Ability to function well in a high-paced and at times stressful environment.
A High School diploma or GED equivalent is preferred
Basic computer skills, including proficiency in using inventory management scanners
Strong organization and time management skills
Effective communication skills to interact with team members and shipping partners
Attention to detail and accuracy while working in a fast-paced, deadline-driven environment
Ability to stand and walk for extended periods
Some physical strength may be required to lift packages by hand, up to 50 lbs.