Demo

Treatment Plan Coordinator

Refresh Dental
Columbus, OH Full Time
POSTED ON 12/4/2025 CLOSED ON 1/4/2026

What are the responsibilities and job description for the Treatment Plan Coordinator position at Refresh Dental?

Overview

Treatment Plan Coordinator

 

“Open Up” to A Whole New Dental Experience

Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience.  Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care.

 

Wondering how this shapes your job experience?

 

 We use our individuality and dental expertise to practice group dentistry and ensure that every patient leaves our office feeling satisfied. Do you have the drive and passion to help others improve their oral health in the way that we do? Come join our team— help us pioneer a new culture of dentistry.

 

Smiling from Open to Close

Monday through Friday 8:30am-5:00pm

Some Weekends

Responsibilities

Treatment Plan Coordinator is responsible for greeting and scheduling patients, collecting co-payments, presenting treatment plans, working to ensure schedules meet production goals, and developing reports on production goals. The Treatment Plan Coordinator serves as an advocate and educator in creating treatment plans for dental care.

 

Skills Required to Make a Great “Impression” on Our Team

  • Answers incoming calls using proper telephone etiquette and responds to telephone inquiries from potential patients.
  • Assists the patient in prioritizing the treatment and establishing a plan for scheduling and payment for dental services.
  • Case presentation and acceptance including chair-side treatment planning.
  • Friendly, professional, organized, work with a sense of urgency, and able to manage multiple tasks throughout the day.
  • Conducts treatment plan consultations with new and existing patients to address patient concerns and answer questions regarding dental treatment plans.
  • Schedules, reschedules, and confirms new patient appointments, promoting flexibility and care regarding appointment opportunities to patients seeking care and working to maintain full schedules and maintain office schedule flow.

Qualifications

So How Can You “Fill” This Role?

  • 1 year dental experience 
  • Excel in multi-tasking and time management  
  • Must possess outgoing, friendly, and professional personality with excellent customer service and organizational skills.  
  • Experience in dental or medical field with scheduling and verifying insurance preferred
  • Strong computer skills, knowledge of Microsoft Office products, dental software, and ability to learn new programs

“Brace” Yourself… It only Gets Better

  • Competitive paid time off for full-time and part-time team members which increases as you grow in your career with us
  • Comprehensive benefits package, including 401k
  • Constant opportunities for career growth and continuing education
  • An exciting atmosphere that allows for freedom and individuality – enabling our team to always strive to do the best for our patients

Equal Opportunity Employer

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.

#NADG3

Salary.com Estimation for Treatment Plan Coordinator in Columbus, OH
$79,909 to $99,281
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Treatment Plan Coordinator?

Sign up to receive alerts about other jobs on the Treatment Plan Coordinator career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$82,286 - $101,931
Income Estimation: 
$129,132 - $174,611
Income Estimation: 
$42,672 - $52,561
Income Estimation: 
$75,279 - $94,568
This job has expired.
Employees: Get a Salary Increase
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Refresh Dental

  • Refresh Dental New Castle, PA
  • Overview Refresh Dental has an opportunity for an Full time General Dentist in our dentist-owned, patient-focused, community-based group practice located i... more
  • 1 Day Ago

  • Refresh Dental Wexford, PA
  • Overview Sterilization Technician “Open Up” to A Whole New Dental Experience Imagine working in a place which delivers best in class patient care and focus... more
  • 4 Days Ago

  • Refresh Dental Hebron, OH
  • Overview: Front Desk Coordinator “Open Up” to A Whole New Dental Experience Imagine working in a place which delivers best in class patient care and focuse... more
  • 5 Days Ago

  • Refresh Dental Mars, PA
  • Overview Front Desk Coordinator “Open Up” to A Whole New Dental Experience Imagine working in a place which delivers best in class patient care and focuses... more
  • 5 Days Ago


Not the job you're looking for? Here are some other Treatment Plan Coordinator jobs in the Columbus, OH area that may be a better fit.

  • North American Dental Group (NADG) Columbus, OH
  • Overview Treatment Plan Coordinator "Open Up" to A Whole New Dental Experience Imagine working in a place which delivers best in class patient care and foc... more
  • 8 Days Ago

  • Dental Alternatives Worthington, OH
  • Overview Treatment Plan Coordinator “Open Up” to A Whole New Dental Experience Imagine working in a place which delivers best in class patient care and foc... more
  • 5 Days Ago

AI Assistant is available now!

Feel free to start your new journey!