What are the responsibilities and job description for the Chief of Staff position at Reform?
We’re looking for a Chief of Staff to work directly with the founding team and help scale Reform through its next phase of growth. This is a high-leverage, high-intensity role for someone who wants deep exposure to product, GTM, operations, and finance — and is excited to help build the operating system of a rapidly growing company.
You’ll act as a force multiplier for the CEO and leadership team: keeping the organization aligned and running mission-critical initiatives across the business. No two weeks will look the same. You will context-switch constantly, move quickly, and take extreme ownership of whatever needs to get done.
Responsibilities
You’ll act as a force multiplier for the CEO and leadership team: keeping the organization aligned and running mission-critical initiatives across the business. No two weeks will look the same. You will context-switch constantly, move quickly, and take extreme ownership of whatever needs to get done.
Responsibilities
- Serve as a strategic thought partner to the CEO and leadership team, driving priorities, decisions, and company-wide execution.
- Shadow and amplify founders in key meeting and ensure insights turn into clear action.
- Lead high-impact cross-functional projects across product, GTM, ops, finance, and people.
- Own internal operations and communication cadence, including planning cycles, reporting, dashboards, OKRs, and cross-functional workflows.
- Bring structure, clarity, and accountability to a fast-moving, high-ambiguity environment.
- Fill operational and strategic gaps across the business until dedicated leaders are hired.
- 4–7 years of experience as Chief of Staff or in operations, strategy, or similar roles at fast-growing startups.
- Proven ability to run projects end-to-end — from problem framing to execution to measurable outcomes.
- Exceptional organization, prioritization, and communication skills with strong executive presence.
- Strong analytical ability; comfortable with data, building models, deriving insights, and making recommendations.
- Able to create high-quality decks and internal materials from scratch; strong written communication.
- Comfortable operating in ambiguity, context-switching quickly, and taking extreme ownership.
- Bonus: experience in logistics or deep interest in learning the industry.
- Work directly with the founders to help run and scale a fast-growing startup.
- Play a central role in shaping the operating system, culture, and execution rhythm of Reform.
- Get exposure across product, engineering, GTM, finance, fundraising, and operations.
- Join a mission-driven team building foundational software for global trade.
- Comprehensive health, vision, and dental insurance.
Salary : $150,000 - $200,000