What are the responsibilities and job description for the Installation Manager position at Refloor?
Ever feel like your talents for organizing, problem-solving, and leading get overlooked? Imagine stepping into a role where your skills don’t just keep things running — they make a real impact every single day. If you’re driven by turning challenges into wins and helping a team succeed, this is the role for you!
Who We Are:
We’re Refloor, America’s Fastest Growing Flooring Company. And while we’re proud of our rapid growth, we know it’s not about us — it’s about the incredible people who make it happen. People like YOU.
We’re looking for leaders who aren’t afraid to roll up their sleeves, inspire their teams, and drive measurable results. If you’re someone who wants to make a difference, bring ideas to life, and grow with a company that’s going places — we want to talk to you!
Our team at Refloor earned a Best Place to Work award from USA Today, a distinction based on employee feedback and workplace culture.
About the Role
As the Installation Manager, you’ll use your project management skills to lead and support our installation team—making sure every job is scheduled, staffed, and executed with precision. You’ll be the driving force behind smooth operations, quality control, and team development, helping us deliver top-tier flooring experiences.
Key Responsibilities:
- Lead, coach, and develop the Installation Team to reach peak performance.
- Manage daily installation schedules, ensuring jobs are staffed and completed efficiently.
- Conduct regular site visits and inspections to uphold quality and resolve issues promptly.
- Facilitate Installer training, certification, and ongoing development.
- Support the sales team by assisting with appointments and customer interactions when needed.
- Communicate proactively with Installers to keep everyone aligned and equipped.
- Promote a culture of safety, accountability, and outstanding customer service.
Who You Are:
- Experienced in project management or coordinating teams in dynamic environments.
- A strong leader and communicator who builds trust and motivates others.
- Detail-oriented with a focus on quality and customer satisfaction.
- Reliable, organized, and solution-driven.
- Possess a valid driver’s license and dependable transportation.
What We Offer:
- Competitive pay plus bonus opportunities.
- Medical, dental, vision, and life insurance coverage.
- Weekly pay schedule
- 401(k) plan with employer match.
- Paid time off
- Exclusive employee discounts.