Dental Office Manager

Office Administrator / Office Manager

Refine Dental Studio – Bethpage, NY

Are you someone who thrives in a fast-paced environment where organization, leadership, and patient experience all come together? At Refine Dental Studio, we are looking for a highly motivated Office Administrator / Office Manager to oversee daily operations, support our clinical team, and help drive practice growth.

This is a hands-on role for someone who enjoys taking ownership, improving systems, and contributing directly to the success of a modern dental practice.

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Compensation

• $30/hour (starting rate)

• Performance-based bonuses tied to treatment plan acceptance and office growth

• Continuing education opportunities

• Discounted dental treatment

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Schedule

• Monday to Friday: 9:00 AM – 5:00 PM

• Occasional Saturdays (as needed)

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About Us

At Refine Dental Studio, our mission is simple: Refine Your Smile.

We are a modern, patient-focused dental practice committed to delivering high-quality care in a welcoming and efficient environment. We value teamwork, accountability, and continuous improvement in everything we do.

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Key Responsibilities

You are essentially the engine of the office. If things run smoothly, it’s because of you.

• Front Office Operations

• Manage patient scheduling, confirmations, and recall systems

• Ensure a seamless patient experience from check-in to check-out

• Treatment Coordination & Case Acceptance

• Present treatment plans clearly and confidently to patients

• Educate patients on procedures, insurance, and financing options

• Drive treatment acceptance and support production goals

• Insurance & Billing

• Verify insurance, submit claims, and follow up on outstanding payments

• Handle patient billing, collections, and payment plans

• Team Leadership & Delegation

• Effectively delegate tasks to front desk staff and dental assistants to maintain efficient daily operations

• Assign responsibilities based on team strengths and workflow needs

• Ensure accountability and follow-through across all team members

• Act as the central point of coordination between clinical and administrative staff

• Workflow Management

• Coordinate staff schedules and daily workflow

• Support communication between clinical and administrative teams

• Maintain efficiency across all areas of the office

• Financial & Administrative Oversight

• Monitor daily production, collections, and KPIs

• Assist with reporting and identifying areas for growth

• Manage office supplies and vendor relationships

• Process Improvement

• Identify inefficiencies and implement better systems

• Help standardize workflows and improve patient experience

• Hiring & Training Support

• Assist with onboarding and training new team members

• Reinforce office protocols and expectations

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Qualifications

• High school diploma required; college coursework preferred

• 2 years of dental office experience strongly preferred (front desk, treatment coordinator, or office manager)

• Strong understanding of dental insurance, billing, and treatment planning

• Experience with dental software (Open Dental preferred, but not required)

• Proficiency in Microsoft Excel or Google Sheets

• Excellent communication and interpersonal skills

• Strong organizational skills and attention to detail

• Ability to multitask and stay composed under pressure

• Self-starter mindset with strong problem-solving ability

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What Sets You Apart

• Experience increasing treatment plan acceptance rates

• Proven ability to lead teams and delegate effectively in a dental setting

• Leadership experience in a dental or healthcare setting

• Comfort discussing finances with patients

• A mindset focused on growth, efficiency, and accountability

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Why Join Refine Dental Studio?

This is not a passive role. You will have a direct impact on how the practice runs and grows. If you enjoy taking ownership, improving systems, and being a key part of a high-performing team, this is the place for you.