What are the responsibilities and job description for the Field Service Technician (Bilingual Chinese/English) – Robotics / AMR position at Reer Robotics?
About Us
Reer Robotics is a U.S.-based professional services company dedicated to helping businesses successfully adopt mobile robotics solutions. We provide end-to-end support, including solution design, on-site deployment, system integration, and long-term maintenance. Our mission is to make intelligent automation accessible and reliable for companies of all sizes.
Position Overview
We are seeking a hands-on Field Service Tecnician (FST) to maintain and troubleshoot Autonomous Mobile Robots (AMRs), including autonomous forklifts, at customer sites. The ability to read and understand electrical schematics and mechanical drawings is essential. This is a field-based role requiring basic electrical, mechanical, networking, and software troubleshooting skills in warehouse and industrial environments.
Physical Requirements: Must be able to lift up to 25 lbs. (with appropriate assistance when necessary) and perform regular standing, walking, bending, climbing, and other physical activities in warehouse and industrial environments.
Work Location
Aberdeen, MD 21001
Work Hours
Friday, Saturday and Sunday
5:00 pm to 5:30 am
Key Responsibilities
- Troubleshoot electrical, mechanical, networking, and software issues
- Perform routine maintenance and replace defective components as needed
- Monitor robots and clear faults/alarms
- Document service activities and communicate issues to engineering teams
- Carry out all reasonable and lawful instructions issued by management consistent with the employee's abilities, and the operational needs of the Company
Qualifications
- Ability to read and interpret electrical schematics, wiring diagrams, and circuit diagrams.
- Strong troubleshooting skills using multimeters and electrical diagnostic tools.
- Understanding of communication protocols (CAN, RS-232, RS-485, etc.).
- Knowledge of mechanical design and motion systems, including structures, mechanisms, and operating principles.
- Proficiency in Python or JavaScript for scripting, software development, debugging, and server deployment.
- Associate's or Bachelor's degree in Automation, Electrical Engineering, Mechatronics, Mechanical Engineering, or related field.
- Entry-level candidates with exceptional hands-on skills are also encouraged to apply.
- Comfortable working in industrial environments.
Preferred Qualifications (Nice to Have)
- Experience with robotics, AGV/AMR systems, or industrial automation
- Experience developing and testing automation, dispatch, or vehicle control scripts is preferred.
- Familiarity with warehouse operations or material handling equipment
- Basic knowledge of Linux or system configuration tools
- Pathway to full-time employment
What We Offer
- Opportunity to work on cutting-edge robotics and automation projects
- Hands-on experience with real-world industrial deployments
Embark on a career where your technical skills drive innovation! We are committed to helping you grow through continuous learning opportunities and to creating a workplace that celebrates problem-solving excellence. Join us as we shape the future of robotics technology worldwide!
Pay: $300.00 - $380.00 per day
Application Question(s):
- Are you able to read and interpret electrical schematics, wiring diagrams, and circuit diagrams, and perform on-site troubleshooting?
- How many years of robotics, AGV/AMR systems, or industrial automation experience do you have?
Language:
- Chinese (Preferred)
Work Location: In person
Salary : $300 - $380