What are the responsibilities and job description for the Service Advisor/Writer position at Reed Truck Services inc?
Responsibilities:
- Greet customers and provide excellent customer service
- Listen to customer concerns and accurately document vehicle issues
- Schedule appointments and communicate with customers regarding the status of their vehicles
- Prepare accurate estimates for repairs and services
- Coordinate with technicians to ensure timely completion of repairs
- Maintain a clean and organized work area
- Process payments and handle cash transactions
Qualifications:
- Previous experience in automotive service or related field preferred
- Knowledge of vehicle maintenance and repair processes
- Strong communication and interpersonal skills
- Ability to multitask and prioritize tasks in a fast-paced environment
- Attention to detail and accuracy in documenting customer information
- Proficient in using CDK or similar DMS computer software for scheduling and invoicing purposes
Please note that this position may require occasional lifting of heavy objects, as well as standing or walking for extended periods of time.
If you have a passion for the automotive industry and enjoy providing exceptional customer service, we encourage you to apply for the Service Writer position. Join our team and be part of a dynamic and growing company that values its employees.
To apply, please submit your resume highlighting your relevant experience. We look forward to reviewing your application!
Job Type: Full-time
Pay: $53,001.00 - $73,439.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Relocation assistance
- Vision insurance
Shift:
- Day shift
Work Days:
- Monday to Friday
Experience:
- CDK or similar DMS: 1 year (Preferred)
Work Location: In person
Salary : $53,001 - $73,439