Driver - Messenger

Job Description Summary

Responsible for driving armored vehicles, replenishing ATMs, delivering/picking up from branch and retail locations, supporting Cash In Transit operations. This position ensures the accountability and security of all assigned mobile liabilities, ensuring safety and security standards are maintained, and provides cash and coin service to clients. Utilizes all available resources to provide support and prompt response to requests, tasks, and objectives. Serves as a resource to clients while demonstrating excellent communication skills and efficient service.

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Drive armored vehicles on designated routes providing service to customer locations such as branch delivery/pick up, performing ATM replenishment/deposit pick up, and safe replenishment/deposit pick up
• Load/unload vehicle inventory including multiple bags, boxes, and cassettes
• Secure inventories by executing controls and ensuring compliance with security procedures
• Seek to reduce risk exposure when performing container transactions
• Report all incidents, events, discrepancies and faults regarding the vehicle or daily assigned work
• Documents and processes departmental work, including but not limited to; completing required reports and documents, verifying for accuracy and completeness, and submitting necessary files before end of shift
• Ensures compliance with all Security industry codes and standards, regulatory requirements and RISE policies and procedures as well as all applicable Local, State and Federal laws and regulations.
• Adheres to all security procedures and policies and maintains strict confidentiality of all client information
• Completes training and self-study to achieve and maintain required knowledge of security practices, services and overall operations
• Works scheduled hours and maintains punctuality
• Other duties as assigned
  
  

Minimum Qualifications

To perform this job satisfactorily, an employee must be able to carry out each essential duty competently.

The requirements listed below are representative of the education, experience, skills and abilities required.

Education/Experience

• Must be 21 years of age in accordance with US DOT standards and ASRB requirements
• Valid driver’s license with 3 years driving history
• High School diploma or equivalent
• CIT operation, security industry, military, or law enforcement experience preferred
• Obtain and maintain a Medical Examiners Certificate via US DOT approved medical examiners
  
  

Skills/Abilities

• Effectively apply internal and external customer service practices and processes to meet quality service standards.
• Learn and apply information, on a wide range of security service, as well as compliance requirements, in order to assess security concerns and help develop security solutions.
• Resolve problems utilizing knowledge and experience.
• Communicate in a professional manner and deliver information clearly and effectively. Actively listen to questions, opinions and ideas of others. Use tact and diplomacy in sensitive and confidential situations.
• Use correct English including spelling, grammar and punctuation.
• Operate computers and use business software and other standard office equipment.
• Understand and follow written and oral instructions.
• Set priorities and manage one’s own time effectively.
  
  

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Intermittent standing, sitting and walking.
• Using hands repetitively to handle, feel or operate computers and other standard office equipment.
• Reaching with hands and arms.
• Ability to lift at least 50 pounds while maintaining a secure environment.
  
  

WORK ENVIRONMENT

• An employee in this job works in an armored vehicle or occasionally in a financial services facility.
• This may include exposure to extreme heat, cold, or other weather conditions.
  
  

Redstone Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or status as an individual with disability. All qualified applicants will not be discriminated against on the basis of disability.

We are proud to be a Drug-Free and Tobacco Free Workplace.