What are the responsibilities and job description for the Front Desk / Night Audit Agent / Hotel position at RedRoof Inn, Mansfield, Ohio?
Any candidate who gets hired will be provided a hands on job training at the start of the employment with this firm.
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (Example: contact details and exact dates of their stay)
- Welcome guests upon their arrival, check in with ID, Collect payment and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Coordinate with our housekeeping staff to ensure all rooms are clean per hotel standard to accommodate guests’ needs
- Collect information for group reservations.
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments
- Perform all other assigned task per management
Job Type: Full-time/Part-time
Schedule:
- 8 hour shift
- Weekend availability
Job Types: Part-time, Full-time
Pay: $11.00 - $12.00 per hour
Benefits:
- Employee discount
Work Location: In person
Salary : $11 - $12