Leasing Professional

Company Description RedPeak is a Colorado-based property management company that values the unique character of the Front Range and its mix of classic charm and modern growth. Our communities are designed to balance the feel of historic mountain towns with the convenience of contemporary urban living. RedPeak’s team members are known for being agile, service-focused professionals who bring energy, responsiveness, and style to each community. We treat our residents like neighbors, not numbers, and work hard to build connection and community.

Role Description This is a full-time, on-site Leasing Professional role based in Denver, CO, responsible for supporting the leasing and resident experience at multiple communities, including vintage, modern, mid-rise and high end townhomes. Day-to-day responsibilities include greeting prospective residents, conducting property tours, explaining lease terms, and guiding potential residents through the leasing process. The role also involves responding to resident inquiries, addressing concerns promptly, and contributing to resident retention through excellent customer service. RedPeak Leasing Professionals manage lease files and documentation, assist with move-ins and move-outs, and collaborate with the onsite team to ensure the community is well-presented and aligned with RedPeak’s standards. This position requires consistent on-site presence, a friendly and welcoming personality, flexibility to work weekends or evenings as needed, and a focus on creating an inclusive environment for all residents and visitors.

Qualifications

• Customer-focused skills, including strong Customer Service and Communication abilities to interact effectively with residents, prospects, and team members.
• Sales aptitude and ability to effectively match clients to the perfect apartment.
• The ability to manage the lease paperwork process, including applications, documentation, and compliance with policies.
• Resident engagement capabilities, including Resident Retention skills to build relationships, resolve issues, and foster long-term satisfaction.
• Relevant experience in multifamily housing, property management, or hospitality is preferred, with the ability to learn community-specific systems and processes.
• Strong organizational skills, attention to detail, and proficiency with basic office software; familiarity with property management software is a plus.
• Ability to work on-site in Denver, CO, with a reliable work schedule, including potential weekends or evenings, and to collaborate effectively in a team environment.
• High school diploma or equivalent required; additional education or certifications in real estate, leasing, or customer service are beneficial.