What are the responsibilities and job description for the Front Desk Associate position at Redmond Eye Clinic?
About Us:
Our family owned optometry clinic is looking to add Front Desk Agent to our team! We are seeking someone who is dedicated to delivering exceptional, compassionate patient care and service.
At Redmond Eye Clinic, we take pride in providing the highest level of care to every patient. We offer a wide range of services, from advanced medical care—including dry eye treatment, specialty contact lenses, and ocular disease management—to thorough glasses and contact lens exams for patients of all ages, including children.
The main role of our Front Desk Associate is to coordinate the patient experience with our office. This includes being knowledgeable in insurance, managing our appointment schedule, answering phones, and working with patients in the office. On the job training will be provided for all our procedures and systems.
Key Traits For Success:
- EffectI’ve and confident communication
- The ability to multi-task
- Strong attention to detail
- Outstanding organizational skills
- A strong work ethic and sense of responsibility
- Excellent customer service with a friendly yet professional demeanor
- The desire to work with patients and be an active part of a patient care team
Key Responsibilities:
- Scheduling appointments accurately and managing the clinic schedule for two doctors
- Understanding and explaining insurance benefits to patients
- Checking patients in and out for their appointments
- Offering and educating patients on our products and services
- Communicating with patients over the phone and in person
- Faxing, scanning, and other office duties
- Maintaining the cleanliness and order of patient areas
- Being pleasant, compassionate, and welcoming!
Our office is in the growing community of Redmond, WA. We are open Monday through Thursday from 8am to 5pm and Friday from 8am to 4pm with NO WEEKENDS.
Contact us if this sounds like the position for you!
Job Type: Full-time
Pay: $22.00 - $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Free parking
- Health insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Application Question(s):
- What interests you the most about this position?
Ability to Commute:
- Redmond, WA 98052 (Required)
Work Location: In person
Salary : $22 - $24