What are the responsibilities and job description for the Software Trainer - 2-3 month contract - Travel required position at RedMane Technology?
This is a 2-3 month contract to support a large software implementation that requires travel throughout New Mexico, but also the ability to provide virtual trainings as needed.
RedMane Technology LLC is an application software consulting and systems integration company based in Chicago. We deliver software solutions for our clients throughout the United States and Canada by means of building new applications, implementing cloud and packaged systems, and/or modernizing legacy systems.
RedMane has earned an exemplary service reputation that prioritizes a highly collaborative culture. Our primary objective is to ensure the solutions we design and implement meet or exceed the needs of our clients for their mission critical systems.
The diverse and passionate teams within RedMane address complex, real-world challenges. Technology is just our tool.
The Role
RedMane has a 2-3 month contract for a dynamic Software Trainer. This role is centered on leading engaging, instructor‑led training sessions—both in person and virtually—for our clients’ software implementations. The Trainer will deliver high‑quality learning experiences, ensure user readiness, and support the development of training materials and programs that help end users confidently adopt new systems.
Primary Responsibilities
Lead in‑person classroom training and live virtual training sessions for diverse user groups
Facilitate hands‑on software demonstrations, guided practice, and scenario‑based learning
Prepare training agendas, lesson plans, exercises, and supporting materials
Assess learner progress and adjust delivery style to meet audience needs
Collaborate with project teams to understand system functionality and translate it into effective training content
Contribute to the design, development, and continuous improvement of training programs
Evaluate user readiness and identify areas requiring additional support
Build strong relationships with client stakeholders and serve as a trusted training partner
Required Skills & Abilities
Demonstrated experience delivering live software training in classroom and virtual environments
Experience working on business analysis or software development projects
Knowledge of state government departments and human services programs (preferred)
Exceptional verbal and written communication skills
Strong facilitation and active listening skills
Ability to clearly articulate complex concepts to a variety of audiences
Strong relationship‑building and stakeholder‑management abilities
Problem‑solving and root‑cause analysis skills
Solid business acumen and understanding of organizational challenges
Familiarity with project management methodologies and the software implementation lifecycle
Ability to travel