What are the responsibilities and job description for the Desktop Tech position at Redlands Community Hospital - INFORMATION SYSTEMS?
Reporting to the Lead IT Services and Support
Engineer, the Desktop Technician's principal function is to support the
productivity of RCH staff who use desktop computers, peripherals, mobile
computing devices and phones in the hospital and outpatient clinical settings.
To ensure equipment is in optimal working state, the Desktop Technician
configures, tests, and installs desktop and mobile devices; monitors and
maintains devices within established guidelines; and troubleshoots and resolves
technical issues with hardware and software .
*Ability to meet all job & physical requirements as outlined in job description or as agreed through a work place accommodation
EDUCATION/TRAINING/
EXPERIENCE:
Associate degree in information
technology, Computer Science or related field OR 2 years of desktop
support experience in an enterprise Windows environment OR one of the
following industry certifications: Cisco Certified entry Networking
Technician (CCENT), Microsoft Technology Associate (MTA) or Comptia A
preferred.
2 years of experience working in a
healthcare environment (e.g., medical office, multi-office clinic,
hospital) preferred.
Strong customer service, analytics,
communication, and problem-solving skills with attention to detail.
Team oriented and proficient at working
in a collaborative culture.
CERTIFICATIONS/LICENSES:
Valid CA Driver's License and automobile
insurance for field work.
Salary : $23 - $32
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