Demo

Senior Waiver Case Manager

Redeemer Services
Saint Paul, MN Full Time
POSTED ON 1/2/2026
AVAILABLE BEFORE 3/4/2026

Job Description

The Case Manager II will have had at least one year of experience working within Minnesota's Waiver Program. The Case Manager II helps individuals with disabilities get the support they need to live a fulfilling life. They work closely with each person to create personalized plans, connect them to Medicaid services, and ensure they have the tools to make informed decisions about their lives.

This role regularly checks in, meeting at least twice a year, to make sure the services are still meeting the person's needs. They also handle important paperwork to track services, progress, and any changes in needs, keeping everything accurate and up to date. The role involves being an advocate, a planner, and a connector, always focused on helping individuals achieve their goals.

What you actually do:

  • Develop person-centered support plans in collaboration with individuals, parents, or their legal guardians.
  • Find providers who are able to provide the services the individual needs based on their support plan.
  • Authorize services and develop a budget and submit to governmental agency for approval.
  • Connect individuals with providers and services that align with the individual's unique needs.
  • Provide updates to the individual, providers, parents, or legal guardians to determine and address the individuals evolving needs.
  • Meet the individual in their own home or a safe location at a minimum once every 6 months. Though some situations will require more meetings.
  • Ensure services provided by providers comply with individual wants and needs, while adhering to any local, state, or federal policies.
  • Adjust support plans as needed due to internal or external factors influencing the individual's wants and needs.
  • Advocate for the individual's needs, wants, and independence, including the right to take risks.
  • Document all relevant work activities for the day in the case noting system.
  • Developed support plans using the DHS online platform.
  • Hold a case size of cases.
  • Conduct audits on your client's case files to ensure compliance with local, state and federal policies.
  • Stay up to date to any service changes proposed by local, state or federal agencies.
  • A Senior Case Manager must have the ability to work as a team and also work independently with little guidance.
  • A Senior Case Manager is expected to get straight into the role with minimal training and take on caseloads faster than a new Case Manager otherwise would.

Qualifications:

  • Must have one-year of experience as a contracted case manager working with Minnesota waivers including, but not limited to: CADI, DD, Rule 185, etc.
  • Accredited four-year degree in social work, special education, psychology, nursing, human services, or related fields.
  • Or an accredited four-year degree with a major in any field and one year of experience as a social worker/case manager/care coordinator in a public or private social service agency.
  • Effective written and verbal communication skills.
  • Strong organizational and time management skills.
  • Intermediate computer and typing skills for accurate case note documentation.
  • Problem-solving skills and ability to multitask.
  • Capacity to work independently and collaboratively within a team.
  • Quick learner, adaptable to a constantly changing environment.
  • Ability to handle challenges with a caring and compassionate approach.
  • Possession of a Driver's License and car insurance, as the role requires visiting clients in their home around the Twin Cities and rarely beyond the metro area.
  • Successful clearance of DHS background check.

Preferred Qualifications:

  • Additional one year of experience in education or treatment of people with developmental disabilities or related conditions, or completion of a relevant course.
  • A bachelors degree with at least six (6) months working in Minnesota's Housing Stabilization Program

Schedule:

  • Monday through Friday, 8:30 am to 5 pm.
  • Mandatory in-office work during onboarding, orientation, and probationary periods.
  • Case Manager can work to up to 5 days a week from home based on performance and after probation.
  • Compressed work schedule is available after 6 months and meeting performance requirements.

Sign On Bonus:

  • $1500 paid over a period of 6 months.

Job Type: Full-time

Base Pay: $ $28.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Application Question(s):

  • This position involves receiving transfer cases from other case managers at a faster process during the onboarding process compared to other roles. Are you comfortable with that level of responsibility?
  • How many years of experiences do you have using, and creating support plans within MnCHOICES 2.0?
  • Do you have at least twelve months of experience working as a contracted Waiver case manager (care coordination/Mental Health/ABA Therapist is not applicable) in Minnesota? (Y/N) (If No, please review our other "no experienced" case manager posting)

Education:

  • Bachelor's (Required)

Ability to Relocate:

  • Saint Paul, MN 55125: Relocate before starting work (Required)

Work Location: Hybrid remote in Saint Paul, MN 55125

Salary : $28

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