Budtender - Sundial Red Bluff

JOB TITLE: Budtender
ENTITY: Redding Rancheria Sundial Red Bluff LLC
REPORTS TO: General Dispensary Manager
SALARY: Grade 1

CLASSIFICATION: Non-Exempt
SUPERVISES: None
JOB SUMMARY: This team member will ensure customer satisfaction, assist and educate
guests on finding the best options for their needs. You will be responsible for demonstrating efficient work methods, educating guests on products and dosing, intake and verification.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The essential duties and responsibilities outlined here are representative of those that must be met by the team member to successfully perform the essential functions of this position, however, are not all inclusive:

1. Ability to provide great customer service through answering questions by staying up to date with the latest market trends and product education
2. Checks guests IDs to ensure that only those 21 years of age or older are entering the dispensary
3. Maintains a streamlined approach to communication within guests, sales and leadership team
4. Knowledgeable in the different strains of cannabis and their uses
5. Educating guests about cannabis use through one-on-one conversation
6. Uses Point of Sale (POS) operations including creating new orders, adjusting open orders, adding items, discounts, applying loyalty points, voiding items, and processing payments, including cash handling
7. Collaborates with leadership to develop, coordinate, and identify cost-effective advertising
8. Ensures the store always looks clean and inviting
9. Places and rotates merchandise to attract positive attention from customers
10. Assure compliance with local, state, and federal licensing requirements
11. Follows SOPs for all of the above
12. Performs all duties in a manner that continually supports the vision, mission, values, and principles of the Redding Rancheria Sundial Red Bluff LLC
13. Performs all duties in a manner that adheres to the guest service standards established by Redding Rancheria Sundial Red Bluff LLC guest service program
14. Other duties as assigned by Floor Supervisor or General Dispensary Manager

EDUCATION REQUIREMENTS

The education requirements outlined here are representative of the minimum that must be met by the team member to successfully perform the essential functions of this position; however, higher levels of education than required will be reflected during the recruitment process:

• A high school diploma, or equivalent combination of education and experience, is required

EXPERIENCE AND KNOWLEDGE REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Minimum of two years of experience in cannabis retail preferred
• The ability to maintain high standards in a fast paced, constantly evolving environment
• The ability to identify cannabis varieties using visual and olfactory senses preferred
• Excellent communication/interpersonal skills, both verbal and written
• Excellent organizational skills and attention to detail
• Must be able to handle multiple tasks
• Demonstrated typing skills, 10-key by touch and the ability to operate office equipment
• Must be proficient in the use of computer software programs, to include: Microsoft Word, Excel, Outlook, Onfleet, and Treez
• The ability to act independently to anticipate potential issues, problem solve, investigate, seek out and utilize resources to work toward a positive resolution that considers the best interest of the facility, team members, guests and the Redding Rancheria Tribe
• The ability to develop positive relationships with internal and external guests is required
• The ability to problem solve and work with minimal supervision is required
• The ability to read, analyze and interpret common financial reports, and legal documents
• The ability to work independently and as part of a team
• The ability, willingness and comfort to engage with guests and team members is required
• Must have a current California Driver’s License, current insurance, and a clear driving record

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The ability to climb stairs and ladders, stand, walk, reach with hands and arms, climb or balance, stoop, kneel, crouch, crawl, push, pull, or sit for an extended period of time, up to eight (8) hours or more, is required
• The ability to use wrists and hands for long periods of time is required
• The ability to lift up to thirty (30) pounds regularly is required
• The ability to use a hand truck and move cases of product up to fifty (50) pounds or more is required

WORKING CONDITIONS

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is usually moderate
• While performing the duties of this job, the team member is usually subject to inside environmental conditions
• While performing the duties of this job, the team member may occasionally be subject to outside environmental conditions and to wet and/or humid conditions
• The person in this position may be exposed to dust, kief, cleaning chemicals and fumes
• Although systems are in place to remove these byproducts, there is still exposure to some degree
• No cannabis allergies

OTHER INFORMATION

• Native American Preference Policy applies
• Must be at least 21 years of age or older
• Must pass background check
• RRELLC is a drug-free workplace; applicants must be able to pass a pre-employment drug and alcohol screening
• This job description does not list all the duties of the job. You may be instructed by management to perform other tasks or functions
• This job description is not a contract for employment. Employment with RRELLC is considered
  “at-will”
• Must be able to comply with the RRELLC Common Language Rule
• Reasonable accommodations may or may not be made dependent upon the nature of the work required by the position
• RRELLC reserves the right to add, delete or modify without notice