What are the responsibilities and job description for the AR & Customer Support Coordinator position at RedBalloon?
Company: Maddox Industrial Transformer
RedBalloon posts jobs on behalf of client companies
Job Summary
About Maddox
Maddox is the nation’s leading provider of electrical transformers to the commercial and industrial market, with primary locations in South Carolina, Washington State, Texas, Idaho, and Ohio. We have been recognized by Inc. Magazine as one of the fastest-growing companies in America for the past 8 years and counting.
Maddox was founded on Christian values, and we are serious about investing in the people, processes, and culture that make this a great place to work. We build real things, solve real problems, and expect professionalism, competence, and integrity from our team.
Discover More At
We are seeking an experienced AR & Customer Support Coordinator to join our accounting team. The successful candidate will be responsible for managing customer account invoicing, with responsibilities including customer engagement, managing invoicing, payment and account questions. This position provides opportunities to grow with the AR team as well as the finance & accounting team.
More About You
Your key responsibilities will include:
Compensation & Benefits
$45,000—$60,000 USD
RedBalloon posts jobs on behalf of client companies
Job Summary
About Maddox
Maddox is the nation’s leading provider of electrical transformers to the commercial and industrial market, with primary locations in South Carolina, Washington State, Texas, Idaho, and Ohio. We have been recognized by Inc. Magazine as one of the fastest-growing companies in America for the past 8 years and counting.
Maddox was founded on Christian values, and we are serious about investing in the people, processes, and culture that make this a great place to work. We build real things, solve real problems, and expect professionalism, competence, and integrity from our team.
Discover More At
We are seeking an experienced AR & Customer Support Coordinator to join our accounting team. The successful candidate will be responsible for managing customer account invoicing, with responsibilities including customer engagement, managing invoicing, payment and account questions. This position provides opportunities to grow with the AR team as well as the finance & accounting team.
More About You
Your key responsibilities will include:
- Ownership of Invoicing process and customer-facing communication related to invoice submission
- High professionalism when managing and responding to customer inquiries
- Open communication and collaboration with internal partners for resolution of invoicing questions or disputes
- Researching and resolution of internal processes to complete the invoicing process
- Maintain detailed customer order records
- Researching and recording customer payments
- Minimum High School Degree. Associate or Bachelor degree preferred.
- 2 years of experience in AR and collections or customer service
- Excellent organizational and time-management skills.
- Ability to handle sensitive and confidential information with discretion.
- Attention to detail and accuracy
- Strong communication and interpersonal skills.
- Good grammar, spelling and punctuation skills
- Proficiency with accounting software and Google Suite.
- Typing skills more than 60 words per minute
Compensation & Benefits
- Pay range = (wages bonus)
- Comprehensive full-time benefits package averaging $20,000 per year (amount varies based on age, family size, and eligibility), including:
- Health & wellness benefits (insurance or cash-in-lieu options)
- Paid maternity and paternity leave
- 401(k) with 100% match up to 8% of wages
- Paid holidays, PTO, and family-life gifts
- Vision, dental, disability, life insurance, and other voluntary benefits
$45,000—$60,000 USD
Salary : $45,000 - $60,000