What are the responsibilities and job description for the Front Desk Associate position at Red X Fitness?
Front Desk & Smoothie Bar Team Member
RedX Fitness Decatur
Do you love helping people, staying busy, and creating an amazing customer experience? RedX Fitness is looking for energetic, dependable team members who enjoy working with people and take pride in creating a clean, welcoming environment.
As one of the first faces our members see, you'll play an important role in making every visit a positive one. From greeting members with a smile to preparing healthy smoothies, you'll help create an experience that keeps people excited to come back.
What You'll Do
- Welcome every member and guest with a genuine smile and positive attitude.
- Create an exceptional first and last impression by greeting members as they arrive and thanking them as they leave.
- Answer phones, respond to questions, and assist members with professionalism and enthusiasm.
- Check members in and assist prospective members with basic information about the club.
- Give tours and assist members with joining.
- Prepare smoothies and beverages while maintaining a clean, organized smoothie bar.
- Process retail and smoothie purchases accurately.
- Maintain a clean front desk, lobby, and smoothie bar throughout each shift.
- Help keep the fitness floor organized by returning weights, restocking supplies, and assisting with light cleaning.
- Work as part of a team to ensure the facility is clean, welcoming, and operating smoothly.
- Look for opportunities to exceed member expectations every day.
- Assist with administrative tasks.
We're Looking For Someone Who
- Has an upbeat, friendly, and outgoing personality.
- Enjoys talking with people and building relationships.
- Takes initiative and stays productive without constant supervision.
- Is dependable, punctual, and trustworthy.
- Works well in a fast-paced environment.
- Pays attention to details and takes pride in keeping things clean and organized.
- Is comfortable multitasking while maintaining a positive attitude.
- Is willing to learn and receive coaching.
- Represents the RedX Fitness culture with professionalism and enthusiasm.
Qualifications
- High school diploma or equivalent.
- Previous customer service, hospitality, retail, restaurant, or fitness experience is preferred but not required.
- Excellent verbal communication and interpersonal skills.
- Ability to stand for extended periods and lift up to 50 pounds.
- Basic computer and point-of-sale experience is a plus.
- Availability to work evenings, weekends as needed.
Why You'll Love Working Here
- Complimentary RedX Fitness membership.
- Employee discounts on smoothies and retail products.
- Positive, energetic team environment.
- The chance to make a real difference in our members' health and fitness journey every day.
If you're someone who enjoys making people feel welcome, loves staying busy, and wants to be part of an energetic fitness community, we'd love to meet you!
Pay: From $12.00 per hour
Work Location: In person
Salary : $12